How do I log into the Cloud app? Here’s a link to the guide for logging to the BT Cloud Work Mobile App, here’s how to access the BT Cloud Voice portal and here’s how to access the BT Cloud Voice Express app. order confirmation emails will specify ...
Hi All, If you are experiencing any problems or have any questions relating to your Broadband Voice or Hosted Voice Product or your move to another BT service as a result of the closure of these products, please contact the following numbers where...
Currently (Nov 2017) successfully use a BT Falcon VoIP handset with BT Hub 5, a low cost method of making telephone calls. The Falcon is assigned a VoIP telephone number, with a local dialling code alias for incoming calls. That geographical number i...
Hi have installed the BT Cloud phone App on to date 5 different Android phones - the last running Android 7 - On every phone the app fails to repsond to an incoming call when in sleep mode - you will not know that there is an incoming call. I have n...
Hi, In the process of migrating a customer over to BT Cloud Voice; just want to confirm that we dont have to puchase the hardware (handsets) from BT? I am getting conflicting messages. The customer has researched and wants - T46g handsets which BT ...
I've used example phone numbers to try and keep this simple !We have a land line (fast broadband) with broadband, tel. no 333 Office manager buys Cloud Phone with 2 handsets, tel number 888 Plug the Cloud Phone into BT hub (on 333 number), set up no...
hi does the bt quantum have a cdr client output like the bcm 50? thanks
We were phoned by BT to change from our ISDN to a BT Cloud Phone system. It appeared to be a good move forward especially as we were told that all services would be forced to move over the next 5 years anyway. We have had nothing but trouble with t...
We switched over to the BT cloud phone system around March this year (including a switch to BT business broadband) and have had constant issues with call quality, calls dropping, unable to put people on hold due to a one way voice issue, etc.. Issues...
Hi, I've just been looking into upgrading our broadband. During the conversation with the sale person I said we have 2 voip numbers, one of which has a geographical number attached to it. I was told by the sales person that we could keep the fax numb...
I'm trying to recover a folder with some critical data that was damaged or corrupted, likely by a virus. It’s a 10GB folder that contains PDF documents. None will open, and each report that the format of the file is invalid and/or does not match the ...
In a call to the helpdesk I was informed that BT is to stop the standard VOIP - Business Broadband Voice service in a few months time. I have not had any email communications to confirm this even though there is a claim that users have been inform...
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