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Helpful Hints Before you Post...

Hi all,   Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them:   1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...

DaveA by BT Partner
  • 18036 Views
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Having issues with your BT Broadband?

If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...

Bad Sender 550 Error Message

If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection.   Steps to ta...

Lancelot by BT Employee
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Not Authorized to View This Page [CFN #0004]

If you receive this error message when trying to view your web site, it can mean one of several factors.   1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...

Lancelot by BT Employee
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Download the latest BT Access Manager

Hi All   We have recently received a few queries on how to download and install the latest version of BT Access Manager.   Please visit the Help and Support pages of BT.com which shows instructions on how to complete this.   How do I download the lat...

Sparkle by Member
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Take a look at our Cloud-based VoIP phone systems

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's;   - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...

osullipm by Administrator
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  • 1 replies
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Android E-mail Set Up: A 10 step, or less, guide (With Screenshots)

Hi Guys   Microsoft have just future proofed the 365 product to work with IPv6 technology.  Because of this there are a new set of email servers that we are introducing.   Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...

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Burkem5 by Guru
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Setting Up Office 365 on various Mail Clients and general Settings

The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...

wbasker by Member
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Resolved! Iphone/Ipad setup with screen shots

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more stra...

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Burkem5 by Guru
  • 34048 Views
  • 1 replies
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Problem with your phone line?

Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.

markp by Grand Guru
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Register.com

I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.

buiz1 by Member
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  • 8 replies
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Guides for the BT Hosting Package

Please find below some useful guides for the BT Web Hosting Package   BT Eshop User Guides   PMYADMIN User Guide   FTP Manager User Guide   Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...

wbasker by Member
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  • 0 replies
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Domain Renewal Scams

Hi All,   We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached).   A quick Google search will show many posts relating to the Domain Renewal Group.   BT d...

Ian1974 by Moderator
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MAC codes no longer required

From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider.   You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...

osullipm by Administrator
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Problem with your broadband?

Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...

markp by Grand Guru
  • 16024 Views
  • 0 replies
  • 1 kudos

BT Fibre/Infinity - Guide to using your own router

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...

MiloBT by Power User
  • 275518 Views
  • 62 replies
  • 3 kudos

Save money on your BT Business bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?   Then it's time to stop!   Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.  

AnitaM by Administrator
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  • 2 replies
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Want to save money on your bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?    Then it's time to stop!    Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.

AnitaM by Administrator
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Stuff you need to know before posting...

Hi all,   I'd like everyone to read this before they post:   http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1   As of now I will be taking these very seriously, and will be deleting and banning as appropriate.   And so that you are a...

DaveA by BT Partner
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Getting the best out of your Community Forum…

This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers.   As an ac...

AnitaM by Administrator
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Save money with our new calling plan

BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month.   If that's not enough, you can also add;   The BT Business Call Essentials UK Unlimited call package which gives you unlim...

osullipm by Administrator
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  • 3 replies
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BT Mail and Yahoo problems

I get an intermittent fult of when I 'Sign out' from my Mail if I then use the back button I am sent to a spanish version of Yahoo.  If I then go fwd or back I find my Mail account is still open and accessible.  I am using Infinity.

BF2013 by Member
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Resolved! Worst EVER customer experience from BT Business.

OK - so I manage an Outdoor Education Centre in Argyll - we rely heavily on the Internet to communicate with our customers, and this is the most busy time of year for us. We're a charity - we make real differences to children's lives and I have spent...

3 Way calling

If I bring a third party into a call is there anyway I can leave the conversation without cutting the other 2 off?

Tania by Member
  • 5263 Views
  • 1 replies
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Videocon Telecom comes up with LOWEST & UNMATCHED TARIFF in Haryana.

Videocon Telecom, the versatile, friendly and dynamic telecom brand of the $10 billion worth Videocon Group continues with its ‘Saste se bhi Sasta’ customer promise by offering the LOWEST & UNMATCHED TARIFFS across Haryana. The brand has introduced a...

Some devices won't connect

Lately some of my devices won't connect to my bt wifi eg.. Sky, xbox and visitors phones. My phone and other devices automatically connect but even when I enter the password on the other devices they won't connect..

Reserved domain

Hi, I am trying to buy a domian name on GoDaddy. It says it is avalible but when i go to buy it is says it is reserved. I have found out that it is BT that is reserving it. My client has a simular domain name and I want to buy this one to put their w...

BT Business Hub 3 is useless

Can anyone help so I don't waste hours of valuable time on the phone with BT. I have ADSL and a BT 2701HGV-C router which would occassional slow and/or freeze. After the last fault and some time on with the helpdesk it was suggested that I get a newe...

DSS by Member
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How Deploy asp.net mvc4 application to asphostportal.com

I created an ASP.NET MVC4 application using C# on Visual Studio 2012. But facing a hard time deploying it. I uploaded all the folders of my project onto my server (asphostportal). But still cant view my website running.My question: Is this enough to ...

Not allowed Infinity 2

I was very happy when my exchange & cabinet were upgraded to FTTC this week, but when I placed my order with BT, they would only allow me Infinity 1 and not Infinity 2. They say this is because my Low Downstream Line Rate is only 39.3Mb and below the...

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maku by Member
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Opening ports for a VPN

Hi, I'm the IT elf for a friends company. He wants him and his staff to be able to access a particular PC which he uses as a server of sorts (W8.1 Pro), it's more a place where all the documents are shared from on the homegroup, as they are stored th...

marodo by Member
  • 4478 Views
  • 0 replies
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