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Helpful Hints Before you Post...

Hi all,   Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them:   1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...

DaveA by BT Partner
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Having issues with your BT Broadband?

If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...

Bad Sender 550 Error Message

If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection.   Steps to ta...

Lancelot by BT Employee
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Not Authorized to View This Page [CFN #0004]

If you receive this error message when trying to view your web site, it can mean one of several factors.   1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...

Lancelot by BT Employee
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Download the latest BT Access Manager

Hi All   We have recently received a few queries on how to download and install the latest version of BT Access Manager.   Please visit the Help and Support pages of BT.com which shows instructions on how to complete this.   How do I download the lat...

Sparkle by Member
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Take a look at our Cloud-based VoIP phone systems

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's;   - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...

osullipm by Administrator
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Android E-mail Set Up: A 10 step, or less, guide (With Screenshots)

Hi Guys   Microsoft have just future proofed the 365 product to work with IPv6 technology.  Because of this there are a new set of email servers that we are introducing.   Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...

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Burkem5 by Guru
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Setting Up Office 365 on various Mail Clients and general Settings

The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...

wbasker by Member
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Resolved! Iphone/Ipad setup with screen shots

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more stra...

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Burkem5 by Guru
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Problem with your phone line?

Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.

markp by Grand Guru
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Register.com

I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.

buiz1 by Member
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Guides for the BT Hosting Package

Please find below some useful guides for the BT Web Hosting Package   BT Eshop User Guides   PMYADMIN User Guide   FTP Manager User Guide   Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...

wbasker by Member
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Domain Renewal Scams

Hi All,   We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached).   A quick Google search will show many posts relating to the Domain Renewal Group.   BT d...

Ian1974 by Moderator
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MAC codes no longer required

From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider.   You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...

osullipm by Administrator
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Problem with your broadband?

Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...

markp by Grand Guru
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BT Fibre/Infinity - Guide to using your own router

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...

MiloBT by Power User
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  • 62 replies
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Save money on your BT Business bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?   Then it's time to stop!   Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.  

AnitaM by Administrator
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Want to save money on your bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?    Then it's time to stop!    Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.

AnitaM by Administrator
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Stuff you need to know before posting...

Hi all,   I'd like everyone to read this before they post:   http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1   As of now I will be taking these very seriously, and will be deleting and banning as appropriate.   And so that you are a...

DaveA by BT Partner
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Getting the best out of your Community Forum…

This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers.   As an ac...

AnitaM by Administrator
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Save money with our new calling plan

BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month.   If that's not enough, you can also add;   The BT Business Call Essentials UK Unlimited call package which gives you unlim...

osullipm by Administrator
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Extending Wi-Fi Range

I have a BT Home Hub 2.0 and need to extends its wi-fi range. I've seen a couple of products on the market, does anyone have any recommendations? I'm a bit of a technophobe, so nothing horribly complicated, please.

Introduction

Hi everyone I am a telecom engineer (BT trained) specialising in the BT Versatility. Get your hands on the new BT Versatility engineering tool.Message Edited by steph on 26-03-2009 02:00 PM

BT PC Backup - Sizes and Price Guide

The Sizes, Prices and Quarterly charges for the BT PC Backup are: Size:     Amount:      Quarter Charge:1GB       £5.95                £17.852GB       £9.95                £29.853GB       £12.95              £38.854GB       £14.95              £44.85...

Resolved! Domain Transfers - A Guide for .co.uk & .org.uk & .com

After investigation, I have been able to find out the correct process for transfering in domain names into in regards to .co.uk / .org.uk and .com domains and they are: The process for transferring is slightly different between the .uk and .com but i...

Resolved! call minder (new message alert callback)

Hello, I am aware that the two ways of finding out about new messages are through picking up the phone and hearing the interuppted dial tone, or setting up text message alert. In the call minder booklet (on page 6) under messaging it says that if cal...

Resolved! 0845 and 0800 numbers....???!!!!!!!!

Hopefully a quicky. I want to set up a business at home. I do not want to be charged the difference between the caller who is calling me from say London to me (Blackpool).I want a professional image and therefore dont want a 01253 normal business lin...

Connection with other SIP phones

Will a doestic BT Connect Phone connect free of charge to other SIP networks. I have in mind Sipgate. Where are the technical online help pages?

Labarum by Member
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Resolved! BT 2700HGV router

Hi, I have just switched to the 2700HGV router from a 3com one (which broke).. All PCs can connect to the internet but none of them can see each other in Windows Explorer to share files and printers and in command prompt, they cannot ping each other....

BT Versatility - Share some light?

I currently work for this company as an IT technician Part Time - and as usual im roped into troubleshooting a problem we have with our phone system. Telecommunications is not my 'thing' as to say, so am looking for some advice.Problem we have is tha...

hicky2k by Member
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Re: connect cctv throw bt business hub

First thing you need to do is check it's working locally via the 192 address of the DVR.If thats working then your looking at a router config problem.  The configuration of the router will depend on how many statics you have.  And the configuration w...

spank by Grand Guru
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  • 1 replies
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