How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
I have currently a BT Business Broadband account* with two @btconnect.com email addresses and a "digital landline" with a couple of Yealink phone handsets.As the business activity has ceased I want to change to a BT residential broadband package (FT...
I have 900Mb broadband no extras and this month it went up from £60 to £77, I was warned of this due to inflation.But looking at the sales page and none of the broadband packages went up with inflation for new customers, so 900Mb is £54.99 but curren...
I've accepted that there probably isn't a "solution" to this but are the Firmware developers even aware that it is an issue?Running a 3CX server behind a Smart hub 2 currently requires a DMZ configuration. Strictly speaking to pass the server's tests...
This MIGHT be a Windows thing not a Smart Hub 2 thing but just in case...I'm using a local DNS proxy for ... reasons. I've configured the Smart Hub DHCP to supply the address of the proxy and for months it seemed to be working.Recently I've found tha...
I have a server running locally and to ensure it is accessable from a local or remote connection it REQUIRES a split DNS configuration. This means that its domain name resolves to our public IP address when queried from the internet but resolves to t...
Hi,Wondered if anyone had any ideas. I have a business network which has domain controllers, sql servers, mail and laptops etc. I have moved to BT because Plus Net are closing their business services. I was switched from Plusnet to BT over weekend a...
Is it still the case that BT_Guest_WiFi is not supported by the extender discs? I run a cafe in an old building, with my main customer seating area on the ground floor and my router on the second floor. If Guest WiFi isn't repeated by the discs, it ...
Please could a mod look into a delayed order for me? Thanks. I chatted with Deepak and the order will be re-issued.
Hi,Perhaps this is buried somewhere and I've yet to find it - but for both my Business broadband login (on secure.business.bt.com) and my EE mobiles (via the BT Dashboard) - neither have the option for Multiple Factor Authentication (MFA) / 2FA - I j...
Not sure whether this should be in Broadband or Phone Line but here we go, I have installed a Draytek Vigor 2865 router on our FTTC VDSL2 connection, the SH2 was causing major issues as much on my work involves uploads which kills downloads, this is ...
