MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
Pop3 email lite not working on outlook desktop on laptop, or on android phone.Webmail is working, however need desktop laptop for access to emails and for back up of emails etc.how do i overcome this, use emails for business and need access to old em...
Very very frustrated with BT this week - can anyone help me please? Problems all started with Microsoft switching off basic authentication (already well documented in other posts on here)... well, it doesn't work for my company to use a web-based ema...
Using Outlook 365 to connect to Business Email Lite as POP3. Thursday 19 January 2023, around 4pm, saw an upgrade (I believe) and since then the password request box keeps on popping up. Webmail works and so does Windows Mail, using same password and...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
Towards the end of 2022, I received an email about my email account (btconnect, using 2 business email addresses on BT Business Email Lite, software is MS Outlook). As the email I received didn't have BT in its address, I deleted it as potential scam...
Hello, Like others on here, I have found POP access to my hosted-domain emails have suddenly stopped working. Support have advised me I need to upgrade to an Office 365 account here in order to regain access: https://businessapps.bt.com/apps/365142/n...
We have been using Outlook on our PC to download emails from Outlook.com and have sucessfully done so for at least 14 plus years that we have been with BT. It appears that POP emails now do not work with Outlook (any desktop version). Obviously webm...
I want to transfer my email hosting
I have a domain purchased from and administered by BT. From one of my domain email addresses, I sent twelve similar emails in short succession, and sending from this address has now been blocked, presumably as suspected of sending spam. I still recei...
I use Outlook on my PC to download emails from Outlook.com. The software is just recently constantly asking for a password which I know is correct as I have used it to log onto Outlook via a webpage.I phoned BT business helpdesk. The person said it w...
