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MyOffice closure

MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...

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Jen1 by Administrator
  • 8034 Views
  • 3 replies
  • 0 kudos

BTConnect email addresses and how to access your email

There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...

BethM by Administrator
  • 89944 Views
  • 42 replies
  • 1 kudos

Microsoft’s Changes to applications using Basic Authentication

 What’s changed?    Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry.     Why are these changes happening?    Basic Authentication makes it easier for attackers to capture user ...

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VickyK by Administrator
  • 19732 Views
  • 27 replies
  • 2 kudos

Wraps - handy email guides

Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails:   How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...

BethM by Administrator
  • 4411 Views
  • 0 replies
  • 0 kudos

Frequently asked questions - Email and hosting

How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.   General email settings help When setting up ...

BethM by Administrator
  • 4820 Views
  • 0 replies
  • 0 kudos

BTConnect Password Reset

Any ex-IBMers out there having problems with resetting their btconnect email password? The BT help system is very strict on validation and you need a personal answer to a security question that you can probably answer plus you need the address of the...

btconnect.

just received email from BT Enterprise saying closing email address from friday 16th Augustasked me to log in with my password for outlook which i didnow suspect this was a scam emailhas anyone else received this

stevet by Member
  • 635 Views
  • 2 replies
  • 0 kudos

btconnect.com storage in Outlook

Has anyone found a solution to this? BT tell me there is no way to increase email storage from 0.95GB. It seems Microsoft are forcing legacy BT connect customers to migrate to a new outlook.com domain 

RobertR by Member
  • 664 Views
  • 1 replies
  • 0 kudos

BTConnect Account closed

Yesterday I received an SMS from BT saying 'We've protected My Account with my user name, To lift the restriction and keep the mailbox go to bt.com/business/reset! This did not work probably because I switched to residential a couple of years ago as ...

MartinP by Member
  • 604 Views
  • 1 replies
  • 0 kudos

email acocunt with BT Business?

Hello I have  a BT Business account and was wondering if it includes an email account. When logged into BT Business (My Account) I tried clicking on the Email button but end up at office.com. Very confusing!  

osirak by Member
  • 773 Views
  • 3 replies
  • 0 kudos

Office 365 Granular admin

Pay for office 365 through BT & have received an email requesting that  if we want to continue working with BT , we need to ask them to send us a new Granular admin relationship request.What is this & how do we request it?

Mail Blocked by Spamhaus

I host my own email server and I have become blocked by Spamhaus I have followed to removal guide and messaged them, the have referred me to My ISP for removal and sent me a link to send to BT to follow up, who do I need to contact at BT regarding th...