MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
![woman-working-from-home-1305309067-hero[1].jpg](/t5/image/serverpage/image-id/1909i8C9328F31158D97D/image-size/medium?v=v2&px=400)
There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
![Frame_5[1].png](/t5/image/serverpage/image-id/1623i0EE1BCFC3C0819E0/image-size/medium?v=v2&px=400)
Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
I need to access my btconnect emails which I have been unable to do since BT withdrew these email addresses. I have tried all ways but been told by BT this is not possible. They are needed urgently for a court case. Any suggestions?
Hi, I'm really struggling and would really appreciate some help please. For the last 24/36 hours my Inbox takes a while to load then nothing and I get the message '' We are experiencing issues with the service, please try again later.'' I can send em...
One of my users has received an email from "BT Enterprise Communications <foyle.electrics@btconnect.com>" with subject "Action Required: Account Upgrade Notification". Is that from BT, or a scam attempts?
We can't seem to access our website off our office wifi. www.envisioav.co.uk If we access it via 4g or via a VPN connection it works fine. Our website guys have said they cant see any issues on there side. Ive just done some basic tests and if we use...
I deleted a website with BT in March this year. I've now had an email saying my domain is going to be renewed at the end of June.If it's free I don't really mind, but I'd rather cancel it.I've been going around in circles trying to do that. Is it pos...
Please can someone help. I have spoken to 4 BT advisers in different sections and no one knows the answer. The last person tried very hard but failed and told me to contact Microsoft but they won't help as its a BT account. My brother died 2 years ag...
I have had a FTTC business connection for some years and our analogue phone was migrated to Cloud voice. However our connection speed is dire only 12-15mbps on a good day . Question is if i retain the cloud voice and drop the broadband do i lose my e...
Hi,I'm wondering if anyone can help with an issue I'm having. I need to create some alias email addresses for our address which goes through Office 365, so I can enable unique logins for our Cloud Voice connection to Webex.Unfortunately, nobody seems...
Hi, I've been trying for some time to cancel our Webhosting on our bill, help required.
I have had a btconnect.com email account for many years and also set up additional users for my family. I can no longer get into the portal top manage these users of to change the mail forwarding from this account. What do I do?
