How do I reset my email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. How do I empty my email inbox? Here’s a lin...
MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Around 2nd April one of my family btconnect email addresses started asking for a Microsoft login to open the mailbox in outlook. There is no associated MS account for this btconnect email but it has been running fine in outlook for years. Other famil...
Hi AllMy wife's Outlook btconnect e-mail has suddenly stopped working and it now tells me that the e-mail address does not exist. When I try to reinstate it with a new password I get a 403 error or Fix NDR error "550 5.1.0" in Exchange Online.I am no...
My wife’s email address has suddenly stopped working. It asked for a password. She put her correct password in but it says it is incorrect. my btconnect email address is still working fine. when we put in forgot password we get message sending code t...
My wife and I have kept our btconnect.com email addresses for over 20 years after closing our business account.They have continued to work well for us through Outlook for all that time. Mine still works but hers has just stopped working, so she can n...
I last received an email on my work Allamoco btconnect account, I think, Saturday it was from another Linked in account. Coming to logon into my emails today I found a prompt asking me to sign into the Allamoco account. I went onto Microsoft 365 and ...
I know there has been a lot of talk recently on this. But on of my colleagues has been ignoring the emails received about verification as they looked suspicious. we have now lost the ability to log onto any 365 application with the error username inc...
Hi,as I understand it we can keep our @btconnect.com email addresses if we open a separate account forthis to happen, they will then be ported to a new email address we set up eg, @outlook.com is this true and if so who do we contact in order to fac...
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Hello, My BT Connect email account is locked out. When I try to login I receive the error "Your account has been locked. Contact your support person to unlock it, then try again." BT Local Business gave us no support whatsoever. I tried the BT help d...
My Enhanced IT Support was discontinued without any consultation my account ref was [removed] I would like this service to be re-instated
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