How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring. How do I divert calls? Wi...
If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...
I changed from a BT domestic to a BT Business account. Since then caller display has never worked. When I was with BT domestic it worked perfectly. I use a BT 8600 cordless handset. I have the phone and nothing else plugged into the master socket...
Hi,My friend has recently purchased Yealink T46U IP Phones from BT Business for his office. He was sent 2 handsets and the 1st handset connected ok to the Business hub via ethernet and he has now plugged in the 2nd handset and connected into Business...
Hi, Please can someone assist in resolving our ORDI Fault. many thanks
I am trying to create a block list of nuisance numbers (microsoft wanting to fix my internet, etc) but when I try to update my block list I get the error message "Failed to update blacklist". This happens when I select multiple numbers from my recent...
Hello, I am trying to find out who is supplying the charity I work for with several phone lines having discovered that two of our suppliers are both billing us for the same numbers. I have used a couple of online services to determine the carrier on ...
A family member is using landline phone constantly incoming and outgoing. Is there a way to use computer or code on another handset to disconnect them without knowing it was me. I dont want to block incoming or outgoing calls and simply asking them m...
On 16 July we began receiving a stream of 'Sorry you are leaving us' letters & emails from BT advising us that another customer was taking over our services on 29 July.I contacted them 6 times to tell them that we did not want to leave BT and had not...
Hello all, I am struggling to connect my gateway to a BT ASDH NTE 4U/7A. This is providing a Q.931 ISDN service. My gateway installation manual says I need to make a 120 ohm crossover cable using Cat5 and RJ45/RJ48 connector by termianating as follo...
Hi, One of our users accounts with BT Business Broadband has an incorrect installation address. The line has been active for a number of years, so not sure how BT has an incorrect address. The address is registered with Royal Mail. BT do not have ...
I transferred from TalkTalk to BT Business and my physical line was moved to a digital one.But the number was never setup so I can make calls out but cannot receive calls.I have spoken to BT numerous times being passed around for hours on end and als...
