Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
Did you know we have created a number of self-help Wraps you can use? These are handy quick guides to bookmark: Broadband and phone line How to fix your phone and broadband How to speed up your broadband How to stop your broadband dropping How to g...
Hi all, Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them: 1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...
If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection. Steps to ta...
If you receive this error message when trying to view your web site, it can mean one of several factors. 1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...
Hi All We have recently received a few queries on how to download and install the latest version of BT Access Manager. Please visit the Help and Support pages of BT.com which shows instructions on how to complete this. How do I download the lat...
BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's; - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Hi Guys Microsoft have just future proofed the 365 product to work with IPv6 technology. Because of this there are a new set of email servers that we are introducing. Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...
The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...
Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk, I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots. Hopefully this guide will be a bit more stra...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.
I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.
Please find below some useful guides for the BT Web Hosting Package BT Eshop User Guides PMYADMIN User Guide FTP Manager User Guide Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...
Hi All, We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached). A quick Google search will show many posts relating to the Domain Renewal Group. BT d...
From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider. You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...
Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...
I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...
Are you still paying a payment processing fee? Being charged for a paper bill? Then it's time to stop! Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Are you still paying a payment processing fee? Being charged for a paper bill? Then it's time to stop! Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.
Hi all, I'd like everyone to read this before they post: http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1 As of now I will be taking these very seriously, and will be deleting and banning as appropriate. And so that you are a...
I have a BT Versatilty system installed. Have gotbasic sewtiupok and have purchased serial cable and serial to usb adapter. I have sorted out the driver for the pc as initially the Win7 driver was not liking the USB cable, now thjough can connect via...
With the old email system, we regularly caught wrongly addressed emails that were important to us. People regularly misspell my name (Malcolm, often spelt Malcom, Malcomb, Malcome, and even Graham). Only yesterday we picked up two such emails, one fr...
Have just been advised that my upgrade to BT Business Email Lite (powered by Office 365) is happening 'soon'. A couple of questions:When is soon - do I get a diffinitive date/time when this upgrade is occuring as I'll have to update the SMTP/POP serv...
BT PLEASE RESOLVE IMMEDIATELY Hi, Since the recent eShop upgrade we are continually having customers contact us advising that the basket checkout process crashes preventing them from placing an order. This is totally unacceptable and must be resolve...
Hi. Can you help?We have a BT Versatility system installed with 25 phones. 5 of these phones stop working and are required to log back in before any calls can happen. There is no set pattern to when they drop off. We have recabled two of the phones, ...
We have been unable to send emails for 5 days after sending out a newsletter to 2500 of our subscribers (we are a bookshop)error message is 554 mail from 217.36.230.188 refused see rbl server rbl.btinternet.com. We can recieve ok. two days of hours o...
Hi,We are a marketing and promotions company and generate the leads , via various sources such as ( SMS marketing / Email marketing / Voice Broadcasting / TeleSurveys / Seo / Social Media ) .We are currently looking for loan or mortgage or re-mortgag...
I need to edit an order to change the tax area and also the delivery method which I can do but it won't allow me to update or apply. I never had this problem before the upgrade. Can anyone suggest how to do this now?
Hi all,A rather unusual post for me, but I feel it's worth pointing out.On Friday I had some issues with my BT Business Infinity connection, slowing to a lovely speed of 1Mbps/0.2Mbps, with a lovely ping to bbc.co.uk varying between 7ms to 1000ms+. A...
Hi ,We are currently using a 2701HGV-C router, the speed is not great, and some sites seem to run excessively slow on this connection but not on other connections. I noticed in the diagnostics area of the router that there are some CRC errors, but I'...
