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Helpful Hints Before you Post...

Hi all,   Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them:   1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...

DaveA by BT Partner
  • 18017 Views
  • 0 replies
  • 1 kudos

Having issues with your BT Broadband?

If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...

Bad Sender 550 Error Message

If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection.   Steps to ta...

Lancelot by BT Employee
  • 6431 Views
  • 0 replies
  • 2 kudos

Not Authorized to View This Page [CFN #0004]

If you receive this error message when trying to view your web site, it can mean one of several factors.   1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...

Lancelot by BT Employee
  • 8901 Views
  • 0 replies
  • 2 kudos

Download the latest BT Access Manager

Hi All   We have recently received a few queries on how to download and install the latest version of BT Access Manager.   Please visit the Help and Support pages of BT.com which shows instructions on how to complete this.   How do I download the lat...

Sparkle by Member
  • 20773 Views
  • 0 replies
  • 0 kudos

Take a look at our Cloud-based VoIP phone systems

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's;   - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...

osullipm by Administrator
  • 9557 Views
  • 1 replies
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Android E-mail Set Up: A 10 step, or less, guide (With Screenshots)

Hi Guys   Microsoft have just future proofed the 365 product to work with IPv6 technology.  Because of this there are a new set of email servers that we are introducing.   Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...

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Burkem5 by Guru
  • 29685 Views
  • 0 replies
  • 2 kudos

Setting Up Office 365 on various Mail Clients and general Settings

The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...

wbasker by Member
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Resolved! Iphone/Ipad setup with screen shots

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more stra...

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Burkem5 by Guru
  • 34037 Views
  • 1 replies
  • 2 kudos

Problem with your phone line?

Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.

markp by Grand Guru
  • 13135 Views
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Register.com

I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.

buiz1 by Member
  • 25695 Views
  • 8 replies
  • 0 kudos

Guides for the BT Hosting Package

Please find below some useful guides for the BT Web Hosting Package   BT Eshop User Guides   PMYADMIN User Guide   FTP Manager User Guide   Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...

wbasker by Member
  • 10832 Views
  • 0 replies
  • 1 kudos

Domain Renewal Scams

Hi All,   We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached).   A quick Google search will show many posts relating to the Domain Renewal Group.   BT d...

Ian1974 by Moderator
  • 24834 Views
  • 3 replies
  • 3 kudos

MAC codes no longer required

From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider.   You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...

osullipm by Administrator
  • 8750 Views
  • 0 replies
  • 0 kudos

Problem with your broadband?

Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...

markp by Grand Guru
  • 16017 Views
  • 0 replies
  • 1 kudos

BT Fibre/Infinity - Guide to using your own router

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...

MiloBT by Power User
  • 275360 Views
  • 62 replies
  • 3 kudos

Save money on your BT Business bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?   Then it's time to stop!   Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.  

AnitaM by Administrator
  • 12028 Views
  • 2 replies
  • 0 kudos

Want to save money on your bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?    Then it's time to stop!    Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.

AnitaM by Administrator
  • 7711 Views
  • 0 replies
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Stuff you need to know before posting...

Hi all,   I'd like everyone to read this before they post:   http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1   As of now I will be taking these very seriously, and will be deleting and banning as appropriate.   And so that you are a...

DaveA by BT Partner
  • 11378 Views
  • 0 replies
  • 1 kudos

Getting the best out of your Community Forum…

This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers.   As an ac...

AnitaM by Administrator
  • 297242 Views
  • 0 replies
  • 0 kudos

Save money with our new calling plan

BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month.   If that's not enough, you can also add;   The BT Business Call Essentials UK Unlimited call package which gives you unlim...

osullipm by Administrator
  • 11979 Views
  • 3 replies
  • 0 kudos

Router on different ring main

My PC & router is in my office in the grounds of my house but on a different ring-main. I have hardwired a telephone link to the main house but wifi is poor due to the distance. Could I connect another router to the same line in the main house to giv...

BT 2700HGV port forwarding

Hi, I'm having trouble payday loans online configuring port forwarding on this router, is there a more advanced configuration page that I'm missing? Thanks,

CANT SEND E MAIL

I cant send e mail I am getting code 554,rbl.btconnect.com

arbel by Member
  • 7692 Views
  • 2 replies
  • 0 kudos

btconnect server problems with Windows Live Mail

I've been sending and receiving emails via btconnect with Windows Live Mail on a Windows 7 laptop for several months without problem.  Since last week sending mails has failed all the time (receiving emails is OK).  I get error message: TCP/IP error ...

PeterRH by Member
  • 13926 Views
  • 4 replies
  • 0 kudos

Discounts

Hi, I want to set a discount on my website so that every order placed gets 10% off for a certain period.  Anybody know how to do this? Is coupons they way to do this?

norman by Member
  • 8322 Views
  • 2 replies
  • 0 kudos

Recent Upgrade?

It appears that some new features have appeared in the back office. Has there recently been an upgrade installed?

Bertie by Power User
  • 10807 Views
  • 5 replies
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Why pay so much

Someone explain why I pay the same as someone payday loans online that gets over 8MB download and I only get 1.5MB on a good day?

MIGRATION TO BT BUSINESS FROM BT RESIDENTIAL

Hi - I seem to have had a lot of problems wanting to change over from BT Residential to BT Business;.... I have been told by BT Residential that I have to pay 168.00 termination fees, and told by BT Business that as I am migrating, there are no charg...

Router Keeps Restarting

I read this is a common problem so I'll list of what I have tried/worked through with BT and the things I've done myself and still this issue crops up. The router itself seems to act like someone's turned it of an on again so it reboots and then reco...

MartynK by Member
  • 11747 Views
  • 4 replies
  • 0 kudos