Hi all, Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them: 1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...
If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection. Steps to ta...
If you receive this error message when trying to view your web site, it can mean one of several factors. 1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...
Hi All We have recently received a few queries on how to download and install the latest version of BT Access Manager. Please visit the Help and Support pages of BT.com which shows instructions on how to complete this. How do I download the lat...
BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's; - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Hi Guys Microsoft have just future proofed the 365 product to work with IPv6 technology. Because of this there are a new set of email servers that we are introducing. Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...
The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...
Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk, I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots. Hopefully this guide will be a bit more stra...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.
I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.
Please find below some useful guides for the BT Web Hosting Package BT Eshop User Guides PMYADMIN User Guide FTP Manager User Guide Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...
Hi All, We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached). A quick Google search will show many posts relating to the Domain Renewal Group. BT d...
From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider. You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...
Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...
I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...
Are you still paying a payment processing fee? Being charged for a paper bill? Then it's time to stop! Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Are you still paying a payment processing fee? Being charged for a paper bill? Then it's time to stop! Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.
Hi all, I'd like everyone to read this before they post: http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1 As of now I will be taking these very seriously, and will be deleting and banning as appropriate. And so that you are a...
This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers. As an ac...
BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month. If that's not enough, you can also add; The BT Business Call Essentials UK Unlimited call package which gives you unlim...
I've changed the security settings on the hub and now I can't log back in to it or access the wifi connection because the security settings have changed. How do I re-access the hub or can I just reset the hub to default to make the connection work ag...
Hi there, I have been deleoping a site for a client and they required it to be hosted on BT Business hosting so that they had no disruption to their internal systems. I had no problem with this until I tried to automatically update some plugins in th...
I have stripped off my old website using FileZilla from my free webspace. Loaded a new website created in Serif WebPlus X5 using the correct access details and their publish to web button. In FileZilla I can see the new content has been loaded to wpi...
Good Morning Folks I had my website hosted elsewhere.As my business phione and BB hosted with BT i though i would create a new site via their easy site creator.This I have doner and askedf my old host to point things to BT which he has done.The troub...
HiI was wandering if someone could help please.I have domain name and web hosting attached to it, all BT products.I am going to purchase new Domain Name, could I have my existing Web Hosting Package Repointed to new Domain Name please?Thank youBoran
Did the scheduled maintenance on 27th December go ahead as planned? It seems to me nothing actually happenned. I was expecting a software upgrade and a whole host of new features when I logged in this morning. I was quite disappointed to find no appa...
Can a Mod please forward this to the right department. Openzone Support say it should be BT Mobile.(Tim! Tim! - are you there?) I’m a small business user of 2.5 years standing; account is dongle with inclusive OZ minutes. For the last 6 months I’ve b...
Prior to 13th December I had ADSL2+ and was achieving speeds of 9.4Mbs Download, 0.86 Upload and webspeed load times of 0.65 seconds and was happy. Along comes Infinity and I agree to it with the estimated speeds of 28.5Mb Down and 10Mb Up. Notice i...
I have been using BT for 3 years, and it has been slow for all 3 of the yearson a recent broadband speed test I received speeds of >0.1Mb and yet people north, south, east and west of me are receiving speeds of 1-4MbI was wondering why I am receiving...
Hello,We have a CCTV unit connected to one of the LAN ports on a 2 wire 2701HGV-C router. If possible we would like to creat a VPN to the CCTV unit from our corporate firewall. Configuring the corportate end is easy enough but not sure if it's possib...
