Hi all, Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them: 1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...
If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection. Steps to ta...
If you receive this error message when trying to view your web site, it can mean one of several factors. 1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...
Hi All We have recently received a few queries on how to download and install the latest version of BT Access Manager. Please visit the Help and Support pages of BT.com which shows instructions on how to complete this. How do I download the lat...
BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's; - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Hi Guys Microsoft have just future proofed the 365 product to work with IPv6 technology. Because of this there are a new set of email servers that we are introducing. Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...
The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...
Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk, I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots. Hopefully this guide will be a bit more stra...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.
I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.
Please find below some useful guides for the BT Web Hosting Package BT Eshop User Guides PMYADMIN User Guide FTP Manager User Guide Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...
Hi All, We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached). A quick Google search will show many posts relating to the Domain Renewal Group. BT d...
From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider. You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...
Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...
I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...
Are you still paying a payment processing fee? Being charged for a paper bill? Then it's time to stop! Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Are you still paying a payment processing fee? Being charged for a paper bill? Then it's time to stop! Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.
Hi all, I'd like everyone to read this before they post: http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1 As of now I will be taking these very seriously, and will be deleting and banning as appropriate. And so that you are a...
This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers. As an ac...
BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month. If that's not enough, you can also add; The BT Business Call Essentials UK Unlimited call package which gives you unlim...
I have set up my website and have published it. I may have made an error when setting up the name and it currently shows on the searches as montanahomecare.co.uk Can anyone help me change it to www.montanahomecare.co.uk Thanks.
We have Infinity with Bt Business Fibre Hub 2701 connected via a Comtrend Powerline adaptor. These adaptors come in pairs, one labelled connect to hub and the other labelled connect to BT Vision etc.. The second adaptor is plugged into my PC and work...
I have had a very good Internet connection and wifi access for some time but in the last two weeks it had becoime problematic. The cabled connectiojn from my PC seems to be OK most of the time but I cannot connect through wifi with my iPhone. I can s...
Hi, I am currently using a BT Versatility system with 2 analogue lines and 2 VoIP lines. I am looking to get a few extra lines in the near future (probably VoIP too). At the moment each of these lines obviously have different numbers which is a good ...
Is it not possible to upload image files using an iPad? I've managed to add a new product using the iPad but can't seem to upload an image file, it just doesn't do anything when I press upload file.
Hi, I've been trying to access my eshop for about an hour. I can log in - Username and Password but can't get any further beyond that - anybody got any clues? Chris - Those Old Records -- error message HTTP 404 - Server Not Found
Hi I am a very important man. I tried phoning BT but they just fobbed me off by answering "Hi, Pizza Hut".This seems to me to be a very cheap tactic. I have determined that since I am paid £54 per hour, I will be having my accountant invoice BT at ...
Hi, Does BT support using an exchange server on Inifinity? I have just been on the phone to BT who have excelled themselves (only been on BT for 3 hours and regretting it). Firstlt they tried to tell me I needed to set up a btconnect email address th...
Morning, I have been switched over to BT this morning from ZEN and paid for 5 IP addresses. With Zen I used the BT modem and Smoothwall, the smoothwall PPOE'd into the modem and was allocated the static IP I paid for and I was able to use the rest of...
Hi, I am trying to sign up for online billing, but I get the following message from Firefox www2.bt.com uses an invalid security certificate.The certificate is not trusted because the issuer certificate has expired.(Error code: sec_error_expired_issu...
