Hi all, Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them: 1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...
If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection. Steps to ta...
If you receive this error message when trying to view your web site, it can mean one of several factors. 1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...
Hi All We have recently received a few queries on how to download and install the latest version of BT Access Manager. Please visit the Help and Support pages of BT.com which shows instructions on how to complete this. How do I download the lat...
BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's; - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Hi Guys Microsoft have just future proofed the 365 product to work with IPv6 technology. Because of this there are a new set of email servers that we are introducing. Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...
The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...
Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk, I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots. Hopefully this guide will be a bit more stra...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.
I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.
Please find below some useful guides for the BT Web Hosting Package BT Eshop User Guides PMYADMIN User Guide FTP Manager User Guide Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...
Hi All, We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached). A quick Google search will show many posts relating to the Domain Renewal Group. BT d...
From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider. You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...
Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...
I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...
Are you still paying a payment processing fee? Being charged for a paper bill? Then it's time to stop! Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Are you still paying a payment processing fee? Being charged for a paper bill? Then it's time to stop! Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.
Hi all, I'd like everyone to read this before they post: http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1 As of now I will be taking these very seriously, and will be deleting and banning as appropriate. And so that you are a...
This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers. As an ac...
BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month. If that's not enough, you can also add; The BT Business Call Essentials UK Unlimited call package which gives you unlim...
A friend asked me to set up there web page and upload it to there bthosted site but it is not allowing me to connect to ftp the page. The site is: www.outthereadventure.co.uk I think I am using the correct details to connect via filezilla:address = ...
I have recently set my domain to be forwarded to my eshop, however its seems it is being framed. For example when clicking on an internal link the web address doesn't change, which will cause headaches as far as indexing goes. How can this be fixed ?
I host a forum as part of my advanced web hosting package and have just had a msql error saying it could not connect to my host database. Now nobody ahs been playing about with it and in fact I havent been in the database for weeks.Both my sites have...
Hi there In the 0844 copy on BT's business webiste, it states that as well as a cost per minute, the caller is liable to pay a connection call for each 0844 call they make? Is this correct and how much is it? there is no figure mentioned on the 084...
Hello, Does anyone know why BT have removed the ability to have multiple email recipients set in the online forms? This has only been a problem for the last week or so and previously I could have john@mydomain.com,bob@mydomain.com,pete@mydomain.com ...
Is there any reason why a credit card machine shouldn't work over a VOIP line?The card machine provider has said to make sure that there's a filter on the internet line, but as I already use one of the VOIP lines on my router for a Fax machine, I'm a...
The past few months i have recieved a bill of over £150+ per month, with 90% of the charges coming from call diverts. I called up the BT business CS number to see what could be done about it and they said that if i took out a BT mobile contract, and ...
We have had emails sent to us going missing recently....well more like never being received! The sender doesn't get an error message their end so assumes all is well If however I get them to resend it to a different bt.connect.com account this seems...
I build my webpages in microsoft publisher and my site is hosted by bt. On my old lap top bt had set it up for me so that i could drag and drop files into the ftp area using windows. I am trying to replicate this on my new laptop without sucess and c...
Is anyone else getting spoof emails about billing information?
