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Wraps - a handy guide

Did you know we have created a number of self-help Wraps you can use? These are handy quick guides to bookmark:   Broadband and phone line How to fix your phone and broadband How to speed up your broadband How to stop your broadband dropping How to g...

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BethM by Administrator
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Helpful Hints Before you Post...

Hi all,   Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them:   1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...

DaveA by BT Partner
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Having issues with your BT Broadband?

If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...

Bad Sender 550 Error Message

If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection.   Steps to ta...

Lancelot by BT Employee
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Not Authorized to View This Page [CFN #0004]

If you receive this error message when trying to view your web site, it can mean one of several factors.   1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...

Lancelot by BT Employee
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Download the latest BT Access Manager

Hi All   We have recently received a few queries on how to download and install the latest version of BT Access Manager.   Please visit the Help and Support pages of BT.com which shows instructions on how to complete this.   How do I download the lat...

Sparkle by Member
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Take a look at our Cloud-based VoIP phone systems

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's;   - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...

osullipm by Administrator
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Android E-mail Set Up: A 10 step, or less, guide (With Screenshots)

Hi Guys   Microsoft have just future proofed the 365 product to work with IPv6 technology.  Because of this there are a new set of email servers that we are introducing.   Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...

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Burkem5 by Guru
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Setting Up Office 365 on various Mail Clients and general Settings

The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...

wbasker by Member
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Resolved! Iphone/Ipad setup with screen shots

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more stra...

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Burkem5 by Guru
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Problem with your phone line?

Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.

markp by Grand Guru
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Register.com

I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.

buiz1 by Member
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Guides for the BT Hosting Package

Please find below some useful guides for the BT Web Hosting Package   BT Eshop User Guides   PMYADMIN User Guide   FTP Manager User Guide   Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...

wbasker by Member
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Domain Renewal Scams

Hi All,   We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached).   A quick Google search will show many posts relating to the Domain Renewal Group.   BT d...

Ian1974 by Moderator
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MAC codes no longer required

From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider.   You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...

osullipm by Administrator
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Problem with your broadband?

Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...

markp by Grand Guru
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BT Fibre/Infinity - Guide to using your own router

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...

MiloBT by Power User
  • 284303 Views
  • 62 replies
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Save money on your BT Business bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?   Then it's time to stop!   Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.  

AnitaM by Administrator
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Want to save money on your bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?    Then it's time to stop!    Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.

AnitaM by Administrator
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Stuff you need to know before posting...

Hi all,   I'd like everyone to read this before they post:   http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1   As of now I will be taking these very seriously, and will be deleting and banning as appropriate.   And so that you are a...

DaveA by BT Partner
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Getting the best out of your Community Forum…

This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers.   As an ac...

AnitaM by Administrator
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Resolved! i've launched!!!!

Well I think I've done it now.  I sussed out the FTP thingy - fingers crossed - and checked and re-checked my pages, and pressed 'publish'.  So I'm out there now, in the ether. Hopefully, it will be ok.  I'm now going to look into the advertising on ...

Eve by Power User
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  • 3 replies
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Resolved! Viewing email in Myoffice

Hi all, When in My Office I try to view emails and only get to see 1 or 2 emails from my inbox Anybody know how to increase this to enable me to see the entire inbox/outbox/sent items etc...? Thanks

Resolved! Changing from lite to pro web site?

I decided to finally get a web site for my business, having started to set up on the basic 'Lite' package with a template I liked, I decided to get 'Pro web' and started again. However I don't like the template I have (which is the best of what was t...

sezlez by Member
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importance of website name

apart from making sure your websites name is relevant be sure to check its not funny unlike these companies: A company selling CAD software and Learning CDs was called ViaGrafix (www.viagrafix.com) - quite innocent until a blue pill hit the market. T...

alastair by Grand Guru
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Resolved! Website Templates

Hi allI've read a few posts on here and the word frustrating keeps cropping up in various forms, I signed up recently for the pro web package, having no previous web experience and so wanting something simple to get  my business out and about on the ...

Resolved! problem : upload image from computer

Hi, i have created a new website but seem to have trouble getting my images on to the web pages. When i open the easysitewizard picture button i get the usual free library shots which i see as previews but when i upload to my library the image isnt p...

Resolved! What programming language or DB limitations are there with BT hosting?

Can someone tell me please what prgramming languages BT supports i.e. PHP or ASP.NET and what databases are supported of MySQL for PHP or MSSQL for ASP.NET . I have the £5 per month package.I must say I am finding dealing with BT very hard work. I ca...

Resolved! Why does a template come up on the live site as a first page?????

Hi, I think I have/am doing something wrong! I think its something to do with a homepage and index page. I made up my 'About us', the one I want it the customer to come to straight away. Now all I get is the foreign template come up live instead?????...

Resolved! creating a form

Hi, I'm needing to create a contact form and not to sure what info I should be putting where on the form template. The other ques is is there a facility to put in someting like monthly calenders to show my availability to customers.Thanks

Resolved! Re: ONLINE PAPER FREE BILLING HELP!

We have phone lines, internet, mobile and mobile broadband accounts and want to be able to administer these online. The phone and internet lines are there already but I am having the devil's own job trying to get the mobile and mobile broadband accou...

mrfill by Member
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