How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for ...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
HiI had my BT business copper service upgraded to Full Fibre two weeks ago and right from the start requested my static IP address that I have been using since the old service was installed over a year ago, to be transferred over to the new service. ...
Trying to log a fault but system keeps asking me for Phone Number or Broad Band Number which i dont have and it seems to be a problem getting this information from my account manager.!!!!!!!!!!! Then it cuts me off if i dont have the information !!!!...
Hi BT Business Team, We activated our BT Business broadband for the first time yesterday, but it appears the service is running only via Hybrid Wi-Fi / 4G backup. We cannot find any BT Openreach fibre/copper line or BT master socket/ONT installed at ...
I called in to Sales to request a new BT Business service, broadband and phone. I made it very clear to the Sales rep that it was a "new" service i.e. there is no fibre to the building from the street (the building is not new, just the service is new...
I have fibre to an out building on my farm, it is a long way from the pole at 230 M, I now want to move it an additional 20m into my house and the person who is going to use the out building will want to have their own BT service. Can Openreach splic...
Hi - my BT business broadband has stopped working (I’ve tried all the normal stuff, router, line, filter, master socket etc) but it looks like the connection to the house is down (it is windy out). I have very weak 4G so am struggling to stay connect...
One of my local private IPv4 addresses is connected to a server. wired ethernet Static IPv6 addressing: Hub not enabled for IPv6 5 port forwarding rules Lease time left N/A Why does "My network" show ZERO bytes up and down, despite traffic flow...
3 weeks ago we upgraded from Wired and BTBHub 6 to Full Fibre FTTX 3 and Business Smart Hub 3. Works well on FTTX (Internet access good and server traffic down/up good), but during tests of the Hybrid Connect internet access is good but no incoming ...
We've attempted to contact BT billing on removing our expired contracts for phone/broadband but we cannot seem to get through to anyone that can help. We have six bundles at various sitesAny help would be greatly appreciated
Our shop started 3 months ago. We requested a very simple broadband for 1 PC and 2 iPhones before our opening. Raised a complaint after 1 month. Already have a complaint reference number. Now after 3 months we are still waiting for the broadband beca...
| User | Count |
|---|---|
| 2 | |
| 1 | |
| 1 | |
| 1 | |
| 1 | |
| 1 | |
| 1 |
