How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for ...
I just had a new installation put in on two floors. Two routers one for each floor. The phone provided was not on our old number and the engineer said he could not find it on the vEL. He changed the name of the routers but these do not work and the ...
We have a BT Business Smart Hub 3 that is connected to a TP-link Ethernet switch. A number of devices (computers, cameras, etc) are connected via Cat5 cables to the switch We would like to restrict network access to some of those devices to people in...
Before posting I have trawled the web, tried BT support but no joy as yet so reaching out here. Ok, so have a business FTTP 900 service from BT with a static WAN IP. I am using my own router (Mikrotik RB750Gr3). Very proficient in these devices, have...
A simple query and it would be much appreciated it if someone could advise. Will be be supplied with a replacement router by BT when moving to Broadband and Cloud Voice Express (with the corded phone option) ? Currently we have Broadband and PSTN p...
Hey there, We recently switched ISP to BT and can now no longer access a site that we use quite regularly. I've put in a request with BT NOC so will hopefully get looked after soon but I have heard that they can take some time to respond. Anyone have...
Hi all, I'm hoping someone here can help me out. I'm looking to use a 3rd party router with my BT broadband, but I am struggling to retrieve the necessary broadband credentials. I know that the login is *@hg39.btclick.com but don't have the password....
I moved from XLN/Daisy (they are the same company) to BT broadband on 7/11/24. This contract was arranged via Love Energy on the 10/10/24. On the same day I was sent an email from partnerchannel@bt.com which included my contract proposal and another ...
Trying to setup access to an IP device remotely via Business Hub but can't get to work Have setup Port Forwarding Rules and also tried Routing but no joy Any ideas or help much appreciated
When we recently lost cable connectivity I noticed that although the hybrid connect kicked in the wifi connection did not work (web pages would not load for example).To replicate this at a later date I did the following:(1) Unplug the broadband cable...
I have recently bought a Unify Dream Machine SE and started with BT Business.I would like to know if i am able to do away with the BT Bub and use the Dream Machine as the primary router ?I am very new to Unifi so still exploring it's possibilities.Ma...
