How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Hello, I operate a DVR system on my network, all setup and I can locally access it. But when i go to http://192.168.1.254 (routers settings - I use a Business Hub 3) it says that other devices are connected but my DVR isn’t? I wish to port forward bu...
I'm trying to find a way to take multiple mobile broadband connections, and bridge them together to expose one wifi access point.I want to tether the phone's broadband, and multiplex the data.How can this be achieved? Is there a router, that has mult...
Does anyone know if there are special numbers for calling BTNet support from the USA? I have tried a number of different BTNet support numbers but they just ring no answer. Tried emailing support, no reply. Very frustrating. Also tried live chat but ...
Does anyone have any advice on how we can actually get a broadband and phone line installed. We applied in January 2023 and since then a succession of BT engineers have called and on every occasion they say they can do nothing as Openreach have not r...
I have tried to connect wired network connection using modem of ISP provider in Linux but could not see the option for Ethernet/Broadband in network connection. While i choose add (+) option, there has been list ofVPN, Bridge, Bond, VLAN.I am ex-wind...
Hopefully a fairly simple problem to solve. I have 2 cameras set up in bird boxes. They have static IP addresses outside the DHCP range. One is using port 554 for RTSP and the second is using 555. Both cameras work as expected when on the interna...
Hi, We have BT Business Broadband with a Smart Hub 2 and Hybrid Connect. The Smart Hub is configured with a static IP address. I would like to keep a spare router in the cupboard by way of a contingency if our main Smart Hub 2 malfunctions. I tested ...
HelloI have recently had a FTTP installation which has a Smart Hub 2 and also a Yealink Dect IP phone. I need to be able to have my alarm system dialer connected to the Smarthub somehow, but the phone socket on the back of the Smart Hub has a "Not fo...
I have received my order todaywhen an engineer will come to start it
We are a digital marketing agency based in Cumbria. Up until last Monday (20th March) we never had any problems with broadband except for the odd drop out which soon came back up. Last Monday we suddenly lost our broadband altogether. When we cont...
