How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for ...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Our broadband went offline on Saturday around midday. I was working from home at the time so was quite frustrating. I tried all the usual reboot all the equipment etc but to no avail. I reported the fault via the BT Bussiness website. This is the la...
Any attempt to login with 192168.1.254 gives 'bad gateway' error on mobile using either MSEdge or Chrome
How do I access my WiFi password
I have recently had a BT Smarthub 3 installed at my business premises, an upgrade to my Smarthub 2, at the same address. I have a static public IP address at the premises in order that staff can use VPN to connect to the LAN. The VPN server settings ...
Can't seem to get an answer to this. BT is becoming impenetrable if you have a simple question. What should the MTU be for connecting to BT Broadband. I've always used 1492 - is there any change in this?
Hello, I've sent the word STOP several times as shown in the screenshot which isn't working. Please can this be resolved? It's very annoying and I don't want marketing texts. Thanks.
Help me yall!I am trying to help my 80 year old mom connect her iPhone to Bluetooth over the phoneShe is trying to connect her phone and it is asking for a code.Typically it is 0000 or something generic like that. Also. Nothing (according to her) is ...
Hi! Currently fighting for an answer, it has been 3 months! I transferred from BT home to residential, I thought I would be able to get rid of the stupid WiFi discs thing later or get a new BT router but was told by an agent I couldn't. I was like h...
A little advice please as I have spent several days now going round in circles with 'Chat bots' and finding it very difficult to explain clearly via chat ...We had a business contract with Plusnet Business and alongside that we had two static ip's wh...
Been having loads of trouble with broadband, three Openreach visits to the local box.Each time they say it's fixed but within a day it's back to almost no connection.We are relying on the the 4G Hybrid connect as the hub just will not connect now.Can...
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