How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Hi,I have a Smarthub 2 from BT Internet, but have crap WIFI reception upstairs.I've seen BT do a black "complete wifi" disc that gives you mesh internet, but you have to pay more per month to get it. I'm not interested in the white discs by BT, as th...
Recently replaced our Smart Hub 2 with a BT Business Smart Hub 3. The UI in the Hub Manager is not so different except there is no option to rename devices like there was on the Smart Hub 2. This is massively frustrating as I need to know what device...
I have ISR 4321 router with fiber connector , i have contact support of BT to configure my router (ISR 4321 ) and they give me the below details , i have configured my interface ( fast Ethernet giga 0/0/0 ) (fiber connector ) with the below informa...
GETTING blazing speeds, so seems to be 140-150, but noticed something odd, on my PC, I never reach 100, it's normally around 90, some reason it's limiting me to 100, but I don't even reach that, where wireless gets me 130-140, crazy. not even in the ...
Anyone in the UK able to provide info on how this service would be handed off to a small ISP?I'm starting with a small ISP end of next week and would like to turn up with a modicum of info if possible.I know they are using juniper for their backbone ...
Our charity has just taken over a derelict building from our local council as an asset transfer. We need a landline and broadband installed. How do we go about it? The building has been out of use for 20+ years so is not registered with the post offi...
I am out of contract with BT and currently use Full Fibre 300 at ~£50/month. I called the cancellation number and they offered 300 at £40, 500 at £50 and 900 at £51. New customers can get 500 for £31.Have any of you been able to get the new customer ...
I have the bt hub6 and used to be fine, until they made this halo 3 and fell as if they have slowed down my wifi, to the point that it becomes unbearable, however when we complained, the wifi went faster, but has slowed down now to its slow state bef...
Hi all My cousins business ADSL line is very weak. Under any load that puts a little bit of strain on the line, the latency/ping times goes sky high and then the line times out and the line ends up timing out. email and texting is fine, light load...
After waiting years to have our old copper lines replaced we have had new fibre installed in our area. We signed up our family business and our 2 x family homes (located next to each other) to get them installed. Open reach installed the equipment...
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