How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
I am out of contract with BT and currently use Full Fibre 300 at ~£50/month. I called the cancellation number and they offered 300 at £40, 500 at £50 and 900 at £51. New customers can get 500 for £31.Have any of you been able to get the new customer ...
I have the bt hub6 and used to be fine, until they made this halo 3 and fell as if they have slowed down my wifi, to the point that it becomes unbearable, however when we complained, the wifi went faster, but has slowed down now to its slow state bef...
Hi all My cousins business ADSL line is very weak. Under any load that puts a little bit of strain on the line, the latency/ping times goes sky high and then the line times out and the line ends up timing out. email and texting is fine, light load...
After waiting years to have our old copper lines replaced we have had new fibre installed in our area. We signed up our family business and our 2 x family homes (located next to each other) to get them installed. Open reach installed the equipment...
For all my fellow community members from the UK with BT broadband, I have a couple of questions. As I’m sure most of you will already be aware, the BT Smart Hub 2 isn’t as great as it’s made out to be. It doesn’t have Wi-Fi 6 and the speed drop off w...
I have a BT business Hub Broadband service with a dynamic public IP address assigned. As a result, users who need to VPN into the internal network use the DDNS name assigned which should resolve to the current public IP address. However, for a couple...
Find out which BT Business Hub you've got. Experiencing speed and connection problems with your broadband service? The quickest and easiest way to solve these issues is the controlled shutdown and switching back on of your equipment. This is called...
For all my fellow community members from the UK with BT broadband, I have a couple of questions. As I’m sure most of you will already be aware, the BT Smart Hub 2 isn’t as great as it’s made out to be. It doesn’t have Wi-Fi 6 and the speed drop off w...
Find out which BT Business Hub you've got. If your BT Business Hub's Broadband light is slowly flashing green, it's trying to connect your broadband service. If the flashing continues: Check the status of your broadband service at BT Service Status...
I Have the Hybrid Connect it has Two Blue Lights (Solid) but on the hub it said disconnectedI have re booted 5 Times. I have re set 5 Times and when the internet internet goes down so does the Hybrid systemI am a business and I must say this is a was...
