BT Business Broadband Community posts

Frequently asked questions – Broadband

How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for ...

Resolved! Upgraded to BT Business FTTP - lost all IPV6 connectivity

Moving from BT FTTP residential to BT FTTP Business should have been a seamless and painless journey.On my residential service, I had perfect dynamic IPV4 and a fully working IPV6 stack. For various work related reasons, having a fixed IP address ma...

@btconnect.com email address and residential FTTP broadband

I have currently a BT Business Broadband account* with two @btconnect.com email addresses and a "digital landline" with a couple of Yealink phone handsets.As the business activity has ceased I want to change to a BT residential broadband package (FT...

Why has my premium gone up but new customers pay £37 less?

I have 900Mb broadband no extras and this month it went up from £60 to £77, I was warned of this due to inflation.But looking at the sales page and none of the broadband packages went up with inflation for new customers, so 900Mb is £54.99 but curren...

Business Smart Hub 2 Port forwarding problem

I've accepted that there probably isn't a "solution" to this but are the Firmware developers even aware that it is an issue?Running a 3CX server behind a Smart hub 2 currently requires a DMZ configuration. Strictly speaking to pass the server's tests...

Windows 10 is ignoring the DHCP configured DNS server

This MIGHT be a Windows thing not a Smart Hub 2 thing but just in case...I'm using a local DNS proxy for ... reasons. I've configured the Smart Hub DHCP to supply the address of the proxy and for months it seemed to be working.Recently I've found tha...

Business Smart Hub 2 DNS HOSTS will not allow full domain names with dots

I have a server running locally and to ensure it is accessable from a local or remote connection it REQUIRES a split DNS configuration. This means that its domain name resolves to our public IP address when queried from the internet but resolves to t...

SMart Hub 2 Causes Business Network To Fail

Hi,Wondered if anyone had any ideas. I have a business network which has domain controllers, sql servers, mail and laptops etc. I have moved to BT because Plus Net are closing their business services. I was switched from Plusnet to BT over weekend a...

BT Guest WiFi with Discs

Is it still the case that BT_Guest_WiFi is not supported by the extender discs? I run a cafe in an old building, with my main customer seating area on the ground floor and my router on the second floor. If Guest WiFi isn't repeated by the discs, it ...

Resolved! order delayed but no email or sms received

Please could a mod look into a delayed order for me? Thanks. I chatted with Deepak and the order will be re-issued.

No 2FA or MFA for business accounts ?

Hi,Perhaps this is buried somewhere and I've yet to find it - but for both my Business broadband login (on secure.business.bt.com) and my EE mobiles (via the BT Dashboard) - neither have the option for Multiple Factor Authentication (MFA) / 2FA - I j...

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