How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Hi,I have had BT Business Super Fast Enhanced broadband for a while, one of the reasons I switched to BT was the free static IP with this package. I haven't until now needed it, I had everythin setup but then everything stopped working, strange I th...
Anyone else having BTNet connectivity issues? Their team logged a fault but couldn't advise on what the issue was or when it will be fixed.
I can't even reply to posts as always get Request Entity Too LargeThe requested resource/t5/forums/replypage.editorform.form.form.formdoes not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity l...
I have now for about 6 months been getting internet drops that last about a minute, usually after midnight a time that I am on conference calls to the USA, it is frustrating and getting annoying. I have had about 8 engineers look at the fault, change...
Hello all, new boy here, 75 reasonably techie. A couple of weeks ago I set out to improve my 4G backup, basic problem poor EE reception in the building. Accordingly fitted 3Mtr usb cable and repositioned dongle in "sweet spot" in window 3 bar recepti...
I have signed up to business broadband and have received a bt hub and dongle for 4g. I have just bought a new hub so really don't want to use the BT supplied one. Will the 4G dongle work on another router, looking at the paper work it won't. I did m...
We are having an issue with portforwarding using a BT Business smart hub.We have forwarded ports to our server which is ip 10.0.0.5.Everything is fine until a user connects to the server via vpn and then all forwarded ports stop working and when we l...
Hi, Is there any way to automatically export the BT Business Smart Hub’s event log?If not, is there a way of getting event into from a port or IP?Thanks.
Trying to help some friends in a small business with 4G Assure. They have a 4 machine W10 network and when recently 4G Assure kicked in, only one PC maintained internet connectivity, the other three dropped (despite all being connected to the same Sm...
Hello,I'm at my whits end with this as i've exhausted nearly every possible resource available to try and resolve the issue. Started about 6 months ago when we suddenly started getting alot of drop offs and disconnects with the router. Usually star...
