Email and hosting
Post about email and Office 365, security, domains, apps, IT support and scams.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Frequently asked questions - Email and hosting

How do I reset my email password?  Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.    How do I empty my email inbox?  Here’s a lin...

BethM by Administrator
  • 1103 Views
  • 0 replies
  • 0 kudos

MyOffice closure

MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...

woman-working-from-home-1305309067-hero[1].jpg
Jen1 by Administrator
  • 11270 Views
  • 5 replies
  • 0 kudos

BTConnect email addresses and how to access your email

There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...

BethM by Administrator
  • 131436 Views
  • 44 replies
  • 1 kudos

Microsoft’s Changes to applications using Basic Authentication

 What’s changed?    Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry.     Why are these changes happening?    Basic Authentication makes it easier for attackers to capture user ...

Frame_5[1].png
VickyK by Administrator
  • 25048 Views
  • 27 replies
  • 2 kudos

cannot access my Btconnect email account. Been locked out

went to send an email last friday (13th) and was told to fill in my log in details.This applied to all items under the BT group, my cloud answer machine, wireless access app, BT business appand my BT email.i have managed to reconnect to everything ap...

GSMann by Member
  • 1847 Views
  • 1 replies
  • 0 kudos

Are BT WiFi hotspots any good?

I'm going to be traveling to London for several months and working remotely some of that time. I found a short let in Notting Hill that looks great except that the landlord said the WiFi in the flat can be spotty. He recommended using the BT WiFi in ...

Reliable business web and email hosting in the UK

I have a current web and email host (will not name and shame just yet!), where the web hosting has been satisfactory, but the email service has been pretty bad. This was on their in-house cloud hosting solution. They are moving to cPanel hosting (in ...

weggh by Member
  • 1212 Views
  • 1 replies
  • 0 kudos

Resolved! Email login tangle

I just set up a BT business broadband account on behalf of a small organization where I volunteer as treasurer. However, I can't seem to login to the email account that (I think?) should come with it. The links from 'my account' on the BT website jus...

saguaro by Member
  • 4188 Views
  • 1 replies
  • 0 kudos

Retaining email address when leaving BT Business

Although I have been retired from business for some years I have continued to pay for BT Business broadband. This was mainly to retain my business name address and the @btconnect address and keep things simple. The contract is coming to an end this m...