Email and hosting
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Wraps - handy email guides

Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails:   How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...

BethM by Administrator
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Frequently asked questions - Email and hosting

How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.   General email settings help When setting up ...

BethM by Administrator
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there are problems with converting outlook formats

Hello dears !!!! I have a problem, when you open the program MS Outlook there is an error: "Cannot start Microsoft Outlook. Errors in the file ....outlook.pst " Is it possible to cure the file in any way ? thanks in advance .

Can't know how to solve this

Pats, I've been searching for a way how to open an ost file. I've been a problem with my .ost in MS Outlook. I can't get access to it from yesterday evening. I have many important messages in this file, unfortunately only two or three days and after ...

"Windows 10" Problem

So I can't send out e-mail using my BT Connect e-mail address via Outlook 2013 and Windows 10. This came off the back of getting a "mail relay denied" error which as you can imagine was super fun! After unsuccessfully testing various SMTP settings I ...

BT Business accounts - Requires Activation

We have almost 40 email account on email lite (o365 mailbox only) that have not worked for 3 days now.Each account says requires activation, yet activation does not work.Chat support keep fobbing us off with it's a known issue yet cannot give us any ...

Resolved! resting users email passwords office 360 with BT

hi, I have office 360 with BT and have up to 10 email addresses/users. We use outlook and i am trying to transfer to a new PC. Two users have forgotten their passwords and when i try to reset them via the webmail page it says it is not set up.  I log...

A program may not function properly

Hi guys,I've got a strange problem with Outlook account. I keep getting startup error message "A program may not function properly".Really hope someone has a solution for this. i'm running out of ideas.

DalR by Member
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Office365 Premium Mail Issue

I had/have BT Business Lite/Domain and have recently ( 4 days ago ) added Office 365 Premium to my account - I was told by BT to disable both my current emails and to re activated after a given period.   This has worked for the main email address tha...