MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
Hello, Like others on here, I have found POP access to my hosted-domain emails have suddenly stopped working. Support have advised me I need to upgrade to an Office 365 account here in order to regain access: https://businessapps.bt.com/apps/365142/n...
We have been using Outlook on our PC to download emails from Outlook.com and have sucessfully done so for at least 14 plus years that we have been with BT. It appears that POP emails now do not work with Outlook (any desktop version). Obviously webm...
I want to transfer my email hosting
I have a domain purchased from and administered by BT. From one of my domain email addresses, I sent twelve similar emails in short succession, and sending from this address has now been blocked, presumably as suspected of sending spam. I still recei...
I use Outlook on my PC to download emails from Outlook.com. The software is just recently constantly asking for a password which I know is correct as I have used it to log onto Outlook via a webpage.I phoned BT business helpdesk. The person said it w...
Spent the morning on chat help got cut off 3 times then finally get through to be told BT no longer offer Mac support. Can someone offer some help with our emails. We have many Mac computers in our business and all stopped receiving (office365) email...
I got home yesterday evening to find my computer could not login to my email account. It kept asking me for password verification. No matter what I did I could not login. I could only use my webmail account rather than my computer's direct link. I co...
My bt.connect email has been hacked. I am unable to access it because the password has been changed. I have spoken to bt but they are unable to help me as I cannot answer any of the verification questions. The account was set up years ago by my husb...
I am trying to help a client who subscribed about a year ago to BT Office 365 thinking that their exchange mailbox size would be 50gb. They still use a btconnect.com email address with this account and of course despite them signing up for the 365 w...
We have a BT hosted domain name (created using 1st DNS in 2001 as advised bt BT), transferred to BT Business (via BT Domains Centre in October 2009. Our broadband account was BT Business. We have several domain name email addresses that have worke...
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