Email and hosting
Post about email and Office 365, security, domains, apps, IT support and scams.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

MyOffice closure

MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...

woman-working-from-home-1305309067-hero[1].jpg
Jen1 by Administrator
  • 4163 Views
  • 5 replies
  • 0 kudos

BTConnect email addresses and how to access your email

There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...

BethM by Administrator
  • 62318 Views
  • 38 replies
  • 0 kudos

Microsoft’s Changes to applications using Basic Authentication

 What’s changed?    Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry.     Why are these changes happening?    Basic Authentication makes it easier for attackers to capture user ...

Frame_5[1].png
VickyK by Administrator
  • 17212 Views
  • 27 replies
  • 2 kudos

Wraps - handy email guides

Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails:   How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...

BethM by Administrator
  • 3798 Views
  • 0 replies
  • 0 kudos

Frequently asked questions - Email and hosting

How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.   General email settings help When setting up ...

BethM by Administrator
  • 4193 Views
  • 0 replies
  • 0 kudos

Scam/suspicious emails

Please help. I have started to receive e-mails from "btconnect¦SupportTeam¦whatevername@icloud.comSubject:  Review and apprehend signature on March (whatever date they choose) 2023Attachments:  Completion statement.htm Is this a scam please?  I have ...

Lesley1 by Member
  • 1282 Views
  • 1 replies
  • 0 kudos

Resolved! BTconnect emails being discontinued

Please can someone tell me if btconnect pop legacy email addresses are being discontinued.  If this is to happen then there will be a lot of people who will be disrupted, both on a personal level and business level.   We have been told this is happen...

AngelaP by Member
  • 15844 Views
  • 21 replies
  • 0 kudos

Logging into the BT MyOffice

Cannot login to portal. I can login and get emails, but it is not allowing login into MyOffice so I can manage the domain emails (Microsoft Lite) anyone else having issues?

Martyn1 by Member
  • 2231 Views
  • 4 replies
  • 0 kudos

Can't send emails

Hi,Since my email was spoofed, I can no longer send emails, incoming is fine.Error message is 550 5.1.8 Access denied, bad outbound sender AS(42004).I've completed a virus & malware scan and changed my password, but still can't send.Any help grateful...

jonhyde by Member
  • 1031 Views
  • 2 replies
  • 0 kudos

BT connect email account no working

Hi,It appears my BT Connect email name has been disabled !!!!!!As I have been using this address for 20 years or more and pay routinely the quarterly bill can you please re-instate this address.Please reply to derek.bromige@sandek-services.co.ukThank...

ca i export emails?

hello Is there a way to export emails from bt emails online from my account without using outlook on a desktop?

mrsboot by Member
  • 1561 Views
  • 3 replies
  • 0 kudos

POP Disabled But Cannot Upgrade To Office 365

Like many others on here, I have a customer who has been running BT business email via POP and suddenly found they couldnt connect to their mailboxes in Outlook.BT are asking us to upgrade to Office 365 but when I click on the link to do this through...

Mail Box Access Lost - Mailbox now FULL?

I have a BTConnect.com mail but for about six months I have been unable to access.We have called BT Business but got nowhere. Called Microsoft but got no where. I was able to forward mail to google mail account but now am getting mail box full mails ...

DMacd by Member
  • 1230 Views
  • 2 replies
  • 0 kudos

Resolved! btconnect.com email scam

We received an email apparently from BT saying our btconnect email would shortly cease. Unfortunately clicked on the htm attachment and entered email and password. Now realised it was a scam. Changed password and contacted support, but not sure if th...

jcnason by Member
  • 10529 Views
  • 3 replies
  • 0 kudos