MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
As we have to use a fancy new 'screen' for email, the question of how to send an email has become an issue! Any advice is welcome thanks.
Here's the scenario for our two separate physical business locations (same company): Site 1 has had a BT business broadband account for many years and four btconnect email addresses associated with it that are in current use. Site 2 has a new BT bus...
I can't find a way of transferring my job based pst files to a folder in outlook.com. BT Support told me they don't have the knowledge and I should contact Microsoft for help. I don't know how to obtain Microsoft support for BT's supplied outlook ...
I heard it from a friend but I think his wrong.
HII have had my BT connect.com email account for years. It was running on both my PC and my mobile (Samsung)Suddenly after a hard reboot of the my PC I have lost connectivity to the Connect account via my PC . For some reason I am being forced to go ...
Had problems with our new Cloud Works account (don't ask). Spoke to around 11 different people in different departments - as you do when you are transferred from one to the other whilst trying to sort out an issue over several hours. I told each one ...
Very slow OutlookDue to POP 3 suspension by BT had to move my account from Outlook mail on my computer to their Web version of Outlook (Microsoft). Now used it for nearly 2 weeks and I am in the computer business and reasonably savvy, however it is ...
Wow. I have been receiving numerous spam and phishing attempts claiming to be from BT about my BTConnect email over the last few months - I have been ignoring them and marking as junk.Now today I discover that my pop and smtp connections stopped work...
I access my btconnect.com email on the Mail app on my Apple MacBook and iPhone.For some reason this evening I cannot access the account.Message appears to say that the password is incorrect.I've tried resetting but still doesn't work.Can you help ple...
I understand that TLS 1.0 and TLS 1.1 encryption protocols are insecure but my Thunderbird client is set up for TLS 1.3 - why can't BT use that for its btconnect accounts? Or why can't they use OAuth2? Is this only web access for btconnect really n...
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