Email and hosting
Post about email and Office 365, security, domains, apps, IT support and scams.
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Frequently asked questions - Email and hosting

How do I reset my email password?  Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.    How do I empty my email inbox?  Here’s a lin...

BethM by Administrator
  • 1446 Views
  • 0 replies
  • 0 kudos

MyOffice closure

MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...

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Jen1 by Administrator
  • 11878 Views
  • 5 replies
  • 0 kudos

BTConnect email addresses and how to access your email

There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...

BethM by Administrator
  • 138930 Views
  • 44 replies
  • 1 kudos

Microsoft’s Changes to applications using Basic Authentication

 What’s changed?    Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry.     Why are these changes happening?    Basic Authentication makes it easier for attackers to capture user ...

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VickyK by Administrator
  • 26805 Views
  • 27 replies
  • 2 kudos

Domain email Problems

We have a BT hosted domain name (created using 1st DNS in 2001 as advised bt BT), transferred to BT Business (via BT Domains Centre in October 2009.   Our broadband account was BT Business.  We have several domain name email addresses that have worke...

Finding domain account

Hello, We have just taken ownership of a church website and with that a bunch of BT account information. We can log onto the account and can view various bits but not the domain name.I have checked and the domain name is definitely registered by BT a...

Zorell by Member
  • 3282 Views
  • 7 replies
  • 0 kudos

Locked out of BTCONNECT Email

Hi All I changed my BTCONNECT email password a couple of weeks back. However this immediately caused me to lose access to my Email with password not being accepted. The password allows me to see and change the Question etc on the BT account but says ...

Cannot receive emails as Inbox Full

Have had several btconnect emails for about 15 years. One is now telling me the Inbox is full so will not receive emails. How do I delete emails as I cannot setup the account in Outlook. I know the outgoing and incoming server details and have copied...

Resolved! Business lite email forwarding.

I am having an issue with our domain and business lite email.  I am trying to auto-forward emails to a different domain but I keep getting a 550 5.7.520 bounce back error stating Access denied, your organization does not allow external forwarding.I u...

BTconnect legacy email addresses

Both myself and my wife use these as our primary e-mail address which are left over from when we had a business account. Although I can log in to the accounts using e-mail address and password I can't get access to Office 365 e-mail it says the passw...

Microsoft Azure

Recently, I have noticed that enquiries and emails generated on my website are no longer sent through to my Outlook inbox. When setting up the WP Mail STMP I am directed to Microsoft Azure portal, and told to open the App Registration. When I try to ...

Lost password for community

Tried to set my self up as  community user. But it says the email address is already in use. I don't know the login name. So tried "password reset", which says an email will be sent. But no email arrives.

AdrianR by Member
  • 1315 Views
  • 1 replies
  • 0 kudos