MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
I have a btconnect.com email address. Using Windows Live Mail on a windows 7 laptop, and also a windows 10 desktop. The laptop has stopped sending, but still receives ok. The desktop still works both ways. Have tried different settings in the outg...
Hello My bt connect email account was used by spammers to send out bulk mail. I fixed that I think - by changing password - but am not able to send out emails - though can receive them. Please can someone help and explain what I should do to get th...
We closed our business and cancelled our business broadband/phoneline over 5 years ago. We did not request to keep any of the btconnect email addresses and assumed they were no longer in use. Recently I've been getting emails addressed to my btconnec...
I have had a btconnect.com email address since time immemorial began and I wish to hang on to it as my primary email address for all correspondenceI find that setting up the amil address on any platform is a very time consuming thing to do. I use Out...
I have an email ending - co.uk (info@eghirecentre.co.uk), which is full and I cant access emails. I also cant access it and odnt know the password. I need to talk to someone to get it reset who do I contact
Hi, this is my first time using this site. regarding web hosting, has any one else been mis-sold this 'service'? i only recently found out that i have been charged for this since 2010 ! i did not even know what this was until i googled, turns out i h...
Can anyone confirm the process for retaining a BT Connect email address when you cancel your BT Business phone account. We are ceasing the landline and broadband but will still have a active account for Web Hosting I've called your call centre 5 tim...
I have three btconnect mail addresses, two personal and a third that my husband and I both use. He also has another unshared btconnect email address. We both have iphones and MacBooks with up to date software. Earlier this year both MacBooks failed...
I have a BT business account with a primary @btconnect.com email address. How do i get more email addresses linked to this account? I'm assuming that a BT business account give me a finite number of email addresses to use. Can someone help? Iain
We have had so many issues with BT's business email we are pulling our hair out. We have tried to call BT businessness support 3 times. not got answers. It appears the recent changes in BT business email platform has created problems compounded by th...
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