Email and hosting
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Forum Posts

BTConnect email addresses and how to access your email

There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...

BethM by Administrator
  • 31 replies
  • 0 kudos

Microsoft’s Changes to applications using Basic Authentication

 What’s changed?    Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry.     Why are these changes happening?    Basic Authentication makes it easier for attackers to capture user ...

VickyK by Administrator
  • 25 replies
  • 2 kudos

Wraps - handy email guides

Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails:   How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...

BethM by Administrator
  • 0 replies
  • 0 kudos

Frequently asked questions - Email and hosting

How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.   General email settings help When setting up ...

BethM by Administrator
  • 0 replies
  • 0 kudos

Very Slow Web Outlook

Very slow OutlookDue to POP 3 suspension by BT  had to move my account from Outlook mail on my computer to their Web version of Outlook (Microsoft). Now used it for nearly 2 weeks and I am in the computer business and reasonably savvy, however it is ...

Unable to log in to mu email

I access my email on the Mail app on my Apple MacBook and iPhone.For some reason this evening I cannot access the account.Message appears to say that the password is incorrect.I've tried resetting but still doesn't work.Can you help ple...

cj1739 by Member
  • 7 replies
  • 0 kudos

Access multiple email accounts with web browser

Now that POP3 access has been discontinued we can only access our accounts through a web browser.Does anybody know any way we can monitor more than one account without having to log out/in to each account every time??This is OK using Outlook on iPhon...

tjrw by Member
  • 7 replies
  • 1 kudos

Email blocked from sending

Hi, I've been having problems with an account that seems to be banned from sending emails although I can still receive them, I get the following error in the bouncebacks:This message couldn't be delivered because the sending email address was not rec...

Microsoft 365 Business Standard

We can now only connect to our BT Business Light email addresses by using Outlook on the web.If we purchase Microsoft 365 Business Standard from BT, can we use this with our current email accounts and the existing aliases?This would allow us to use O...