Email and hosting
Post about email and Office 365, security, domains, apps, IT support and scams.
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Frequently asked questions - Email and hosting

How do I reset my email password?  Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.    How do I empty my email inbox?  Here’s a lin...

BethM by Administrator
  • 750 Views
  • 0 replies
  • 0 kudos

MyOffice closure

MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...

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Jen1 by Administrator
  • 10740 Views
  • 5 replies
  • 0 kudos

BTConnect email addresses and how to access your email

There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...

BethM by Administrator
  • 125355 Views
  • 44 replies
  • 1 kudos

Microsoft’s Changes to applications using Basic Authentication

 What’s changed?    Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry.     Why are these changes happening?    Basic Authentication makes it easier for attackers to capture user ...

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VickyK by Administrator
  • 23918 Views
  • 27 replies
  • 2 kudos

Email Problem

Since BT changed the format of the email page I have been unable to forward emails received from suppliers and customers to my engineers. I am told that the content is not acceptable and may have errors etc. How can I be able to receive these emails ...

IMAP and SMTP server for @btconnect.com

To whom it may concern Now I would like to transfer email from my old tablet to new tablet but I cannot log-in to mail server in outlook application can you advise me for IMAP and SMTP server and password setting for btconnect.com

BT internet and Gmail

Hi everyoneA few years ago my mother-in-law signed up to a BT email address when she got a broadband package with them.Since then I have created a Gmail and a Microsoft account with this email as the username/email account.Things get really messed up...

BT internet and Gmail

Hi everyoneA few years ago my mother-in-law signed up to a BT email address when she got a broadband package with them.Since then I have created a Gmail and a Microsoft account with this email as the username/email account.Things get really messed up...

kadhav by Member
  • 931 Views
  • 1 replies
  • 0 kudos

Locked out of e mail on Microsoft server

Our two BT domain name e mails were migrated to outlook web access and my husband is now locked out of his e mail account.  We have reset his password but now the e mail address takes us into a strange outlook account. My e mails are still working ok...

PDUD by Member
  • 1623 Views
  • 3 replies
  • 0 kudos

MyOffice closure

MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...

woman-working-from-home-1305309067-hero[1].jpg
Jen1 by Administrator
  • 10740 Views
  • 5 replies
  • 0 kudos

Resolved! Locked out of account

Hi Guys we are locked out of one of our @btconnect.com outlook email accounts, it seems the emails requesting authentication were regarded as spam ( as some of them were) and deleted and now Microsoft says " your account has been locked contact your ...

BT fibre 500 - 500 down, 73 up ?

i've been considering this as people at work tell me they are getting crazy unrealistic speeds for uploads which I find super hard to believe, is it even possible to be getting 500 download 650 upload, even on the gigabit service, is their connection...