MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
Hi everyoneA few years ago my mother-in-law signed up to a BT email address when she got a broadband package with them.Since then I have created a Gmail and a Microsoft account with this email as the username/email account.Things get really messed up...
Apologies in advance for a rambling taleThe background I had a one person business and an account with BT Business for some years in the 1990’s . BT Business hosted my domain name ( lets call it xyz.co.uk) and looked after my email. I assume BT Busi...
Hello,I have a somewhat technical question, but I'm hoping someone can point me in the right direction.I'm supporting a business client who is having difficulty receiving emails from @btinternet.com addresses, and I have reason to think it's an MX lo...
Hi, I've been having problems with an account that seems to be banned from sending emails although I can still receive them, I get the following error in the bouncebacks:This message couldn't be delivered because the sending email address was not rec...
I have a btconnect account but can it remember the password, can’t receive email to reset password
We have an issue where a client has a mailing list to 10,000 members, some of which are btinternet.com email addresses. When they send a newsletter, it never arrives at the BT email addresses.We are not on any spam lists and only send to members that...
Hello all, Has anyone complained to Ofcom regarding the storage issue now facing most businesses who are with BTconnect? If so, how did you get on? BT will probably remove this post but hopefully it will keep it open as it has let down its customers...
went to send an email last friday (13th) and was told to fill in my log in details.This applied to all items under the BT group, my cloud answer machine, wireless access app, BT business appand my BT email.i have managed to reconnect to everything ap...
I'm going to be traveling to London for several months and working remotely some of that time. I found a short let in Notting Hill that looks great except that the landlord said the WiFi in the flat can be spotty. He recommended using the BT WiFi in ...
I have a current web and email host (will not name and shame just yet!), where the web hosting has been satisfactory, but the email service has been pretty bad. This was on their in-house cloud hosting solution. They are moving to cPanel hosting (in ...
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