How do I reset my email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. How do I empty my email inbox? Here’s a lin...
MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Along time ago someone set up a btck.co.uk for our organisation. We no longer use this site and would like to close it please? Thanks in advance, Nigel
This evening my access has failed regardless of access method: internet or Outlook. I need urgent access [removed]
Hello, I am wondering if there is anyone that could please help me out as I am getting nowhere with a simple issue that is proving impossible to resolve. I have a BTClick email and a BTConnect email address (BTClick is my original email - BTConnect w...
A BT local business adviser has told me that the end is nigh for btconnect.com accounts. Has an end-of service date been communicated to users? (If so, I've missed it). Thanks.
Hi - lots of the emails I send - to individuals not mass mailings - from by btconnect.com account (which also forwards from an outlook.com account) are ending up in peoples' junk folders. I've read about SPK, DKIM and DMARC but presume these two majo...
Hello - I still use a BT Connect mailbox, but I've not logged in for a couple of months (May-26) and today I've been told its not recognised.How can I get it back ?If this isn't the right forum, please point out where I should ask this question.TIAJo...
Dear community I have some @btconnect.com email addresses which suddenly stopped working a few days ago, without any prior warning. When I try to log in via the Web the message is:“Your account has been locked. Contact your support person to unlock...
I am really struggling with the BT to Network Solutions move that I had no idea about, because info did not go to the BT account holders email address. We missed the very minimal communications and have now been without email or website for the busi...
I used to use a btconnect.com email address for 20 years and I used to access it via Outlook on my PC. When Outlook no longer supported this type of email address I started to use a new Outlook email address and I disconnected the btconnect.com email...
One of our emails addresses recently stopped working and I eventually managed to speak to someone (can't remember now if it was on the phone or over chat) and they told me that the btconnect.com server is being removed and so btconnect.com email addr...
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