How do I reset my email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. How do I empty my email inbox? Here’s a lin...
MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Hello.I'm trying to get into an elderly friend's business email account. We followed the steps, filled in all the questions, but it said we hadn't given enough information.Thanks in advance.
I never got the email in January about the domain being transferred to Network Solutions because BT used my BT connect email that I have never used since buying 365 licences for our own email addresses 15 years ago. So it was all done without my know...
some years ago I was advised my btconnect.com address was not going to be supported and I bought a 365 account --mikehall@deragtar.com the old account refuses to close and now when I try to deal it wont accept my password and reset sends authority t...
As of Thursday 16/04/26 one user, a directors wife just to make the problem worse, reported emails not being sent or receiving on iPad. Went to login at Microsoft on web and it says email address not recognised, tried the usual all with no joy so con...
I can no longer send or receive emails to my btconnect email address via the outlook webmail option. I can login fine to outlook with my btconnect email, but it does not receive mails anymore. I have tried multiple tests and cc working email addresse...
Hi, I have a btemail account josh.still@btconnect.com I do not know my password and need to reset it, can i get advice on how to do this please? Best,Josh
Please note that I am non technical! l have BT business broadband (at home) which also gives me @btconnect.com email addresses. I have many important @btconnect.com emails stored on the BT servers only. I would like to end the BT business broadband b...
Around 2nd April one of my family btconnect email addresses started asking for a Microsoft login to open the mailbox in outlook. There is no associated MS account for this btconnect email but it has been running fine in outlook for years. Other famil...
Hi AllMy wife's Outlook btconnect e-mail has suddenly stopped working and it now tells me that the e-mail address does not exist. When I try to reinstate it with a new password I get a 403 error or Fix NDR error "550 5.1.0" in Exchange Online.I am no...
My wife’s email address has suddenly stopped working. It asked for a password. She put her correct password in but it says it is incorrect. my btconnect email address is still working fine. when we put in forgot password we get message sending code t...
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