Email and hosting
Post about email and Office 365, security, domains, apps, IT support and scams.
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Frequently asked questions - Email and hosting

How do I reset my email password?  Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.    How do I empty my email inbox?  Here’s a lin...

BethM by Administrator
  • 2204 Views
  • 0 replies
  • 1 kudos

MyOffice closure

MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...

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Jen1 by Administrator
  • 12878 Views
  • 5 replies
  • 0 kudos

BTConnect email addresses and how to access your email

There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...

BethM by Administrator
  • 149351 Views
  • 44 replies
  • 1 kudos

Microsoft’s Changes to applications using Basic Authentication

 What’s changed?    Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry.     Why are these changes happening?    Basic Authentication makes it easier for attackers to capture user ...

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VickyK by Administrator
  • 28721 Views
  • 27 replies
  • 2 kudos

BTCONNECT EMAIL

ATTN OF BETHI have had the email address with BT for at least 30 years. I have installed a new computer in my office. It has taken BT an unbelievable 3 MONTHS to install the phone and broadband line and I can't get into my email because I can't remem...

JAMESL1 by Member
  • 140 Views
  • 7 replies
  • 0 kudos

Resolved! Domain hosting

We have a domain name and exchange email hosted by bt business.  Yesterday all our domain emails stopped working.  I have contacted BT Business support by web chat and was told that the domain was not hosted by BT and chat closed.  I am away on holid...

.btconnect email password reset - please help!

My daughter has an old .btconnect email address which is attached to my account. However, having lost her phone, she's unable to remember the password attached to the address. It's not the same as mine, and I'm struggling to find anywhere on the webs...

JezMc by Member
  • 558 Views
  • 1 replies
  • 0 kudos

Deleting old btconnect email address

Hi. I have a very old btconnect email account. It was set up when my husband worked for a company over 20 years ago. I do not use it anymore. Husband is retired. We have no contact with that company. I do not remember the password and have not been a...

close email address

I have just receive a PDF to update my email address.  The PDF states: We recently wrote to you to let you know that security improvements are being made to you btconnect.com email. This is to bring you notice that your update is now available in PDF...

Blacklisted?

I have members on our platform that have been attempting to send emails to their contacts. Whenever there is an email sent to a contact that has a btbusiness address, the email gets instantly marked as spam and unsubscribe the contact. Even though pr...

Btconnect.com email password reset

can anyone help please - I need to change my btconnect.com email password. I am logged into my email on my phone via the outlook and there doesn’t seem to be any options in settings etc to change my password. When I try to login via a browser - googl...