How do I reset my email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. How do I empty my email inbox? Here’s a lin...
MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Dear community I have some @btconnect.com email addresses which suddenly stopped working a few days ago, without any prior warning. When I try to log in via the Web the message is:“Your account has been locked. Contact your support person to unlock...
I am really struggling with the BT to Network Solutions move that I had no idea about, because info did not go to the BT account holders email address. We missed the very minimal communications and have now been without email or website for the busi...
I used to use a btconnect.com email address for 20 years and I used to access it via Outlook on my PC. When Outlook no longer supported this type of email address I started to use a new Outlook email address and I disconnected the btconnect.com email...
One of our emails addresses recently stopped working and I eventually managed to speak to someone (can't remember now if it was on the phone or over chat) and they told me that the btconnect.com server is being removed and so btconnect.com email addr...
Hello there, Wondering if anyone can help. I've been locked out of my btconnect 365 email account and when I go to reset my password I get the following message - Your account is currently blocked from signing in. As a result, you may not reset your ...
One of my BTConnect email accounts has been hacked and I think a lot of spam emails have been sent, which has resulted in the account being locked. I'm trying to reset the password but it just says to contact my administrator, as this is a personal a...
Hello.I'm trying to get into an elderly friend's business email account. We followed the steps, filled in all the questions, but it said we hadn't given enough information.Thanks in advance.
I never got the email in January about the domain being transferred to Network Solutions because BT used my BT connect email that I have never used since buying 365 licences for our own email addresses 15 years ago. So it was all done without my know...
some years ago I was advised my btconnect.com address was not going to be supported and I bought a 365 account [email protected] the old account refuses to close and now when I try to deal it wont accept my password and reset sends authority t...
As of Thursday 16/04/26 one user, a directors wife just to make the problem worse, reported emails not being sent or receiving on iPad. Went to login at Microsoft on web and it says email address not recognised, tried the usual all with no joy so con...
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