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Helpful Hints Before you Post...

Hi all,   Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them:   1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...

DaveA by BT Partner
  • 18035 Views
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Having issues with your BT Broadband?

If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...

Bad Sender 550 Error Message

If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection.   Steps to ta...

Lancelot by BT Employee
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Not Authorized to View This Page [CFN #0004]

If you receive this error message when trying to view your web site, it can mean one of several factors.   1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...

Lancelot by BT Employee
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Download the latest BT Access Manager

Hi All   We have recently received a few queries on how to download and install the latest version of BT Access Manager.   Please visit the Help and Support pages of BT.com which shows instructions on how to complete this.   How do I download the lat...

Sparkle by Member
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Take a look at our Cloud-based VoIP phone systems

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's;   - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...

osullipm by Administrator
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Android E-mail Set Up: A 10 step, or less, guide (With Screenshots)

Hi Guys   Microsoft have just future proofed the 365 product to work with IPv6 technology.  Because of this there are a new set of email servers that we are introducing.   Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...

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Burkem5 by Guru
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Setting Up Office 365 on various Mail Clients and general Settings

The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...

wbasker by Member
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Resolved! Iphone/Ipad setup with screen shots

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more stra...

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Burkem5 by Guru
  • 34047 Views
  • 1 replies
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Problem with your phone line?

Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.

markp by Grand Guru
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Register.com

I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.

buiz1 by Member
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  • 8 replies
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Guides for the BT Hosting Package

Please find below some useful guides for the BT Web Hosting Package   BT Eshop User Guides   PMYADMIN User Guide   FTP Manager User Guide   Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...

wbasker by Member
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  • 0 replies
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Domain Renewal Scams

Hi All,   We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached).   A quick Google search will show many posts relating to the Domain Renewal Group.   BT d...

Ian1974 by Moderator
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MAC codes no longer required

From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider.   You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...

osullipm by Administrator
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Problem with your broadband?

Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...

markp by Grand Guru
  • 16023 Views
  • 0 replies
  • 1 kudos

BT Fibre/Infinity - Guide to using your own router

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...

MiloBT by Power User
  • 275515 Views
  • 62 replies
  • 3 kudos

Save money on your BT Business bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?   Then it's time to stop!   Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.  

AnitaM by Administrator
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  • 2 replies
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Want to save money on your bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?    Then it's time to stop!    Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.

AnitaM by Administrator
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Stuff you need to know before posting...

Hi all,   I'd like everyone to read this before they post:   http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1   As of now I will be taking these very seriously, and will be deleting and banning as appropriate.   And so that you are a...

DaveA by BT Partner
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Getting the best out of your Community Forum…

This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers.   As an ac...

AnitaM by Administrator
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Save money with our new calling plan

BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month.   If that's not enough, you can also add;   The BT Business Call Essentials UK Unlimited call package which gives you unlim...

osullipm by Administrator
  • 11986 Views
  • 3 replies
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Resolved! Google Base - Mandatory verification of URL

Hi,Just logged into Google Base to check my product feed and Google are now stating that you will be unable to submit any product listings unless you have claimed your Website URL by May 18th. Please advise how we are able to do this using e-shop as ...

Transferred domain to BT - google still showing old website

I had a site (just a site under construction page) with Mr Site - i then transferred the domain to BT and have redirected it to my other domain name which is with BT, which has my website on it. When i type my company name into Google, the first sear...

%20%20

Ok so this might just be a stupid question - but why when previewing my website to some pages do I see the following - it looks messy to say the least. http://eshop.domainname.co.uk/epages/BT4064.sf/en_GB/?ObjectPath=/Shops/BT4064/Categories/%22Selec...

JimH by Member
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  • 2 replies
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How to change colors for the links block in EasySite Wizard Pro

Hello all, It is my first post and I really do hope to find a solution to this greatly inconveniencing issue I have. I have selected a template and changed bits and pieces here and there. What I want to do now is to change the color scheme for the li...

vortex by Member
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  • 2 replies
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Re: Quick Question - Versatility system speed dial

Thanks Fiona but thats a bit of a chocolate fireguard answer. Someone will maybe chime in at a later stage with the answer hopefully. Or maybe you could ask someone in tech support/maintenance for the answer

How to make text flash on and off.

Hi ,would anyone know how i can make my news page on my website rotherhitheanglingclub.co.ukflash on and off to alert members of more news reports.Dont know if it can be done or not.?Also can you design two websites bt,and flip between them for more ...

murph69 by Member
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Re: Quick Question - Versatility system speed dial

Hi   I'm sorry no one on the forum has been able to help with this query.   If you have a maintenance contract for BT Versatility you can get help from their online support. If you don't have a contract you can sign up for one here.   Kind Regards   ...

Fiona by Grand Guru
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Re: BT Micro voice mail options

Hi   I'm sorry no one has been able to answer your question, you may find support options through the BT Micro page. You can also enquire about maintenance and support for your system on this page.   Kind Regards   Fiona BT Business Forum Moderator

Fiona by Grand Guru
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SIP Application Gateway

I have been using a 2Wire 2700 with a VOIP PBX on the network that uses BT Broadband Voice. When i intially configured the 2Wire i went into the management console and unticked the "SIP Application Gateway" as this caused problems with the service. T...

master page won't duplicate

Hope somebody can help. Have adapted my masterpage from a template - saving as I go. However, all other pages rertain the original template design without my changes. Any advice?