How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
I have not used fixed wireless service before and they are suppose to be installing it this week. They are sending out a rental modem for my install this week. I had fiber in my prior house and the fiber was just a ethernet cable I plugged into my ro...
I need VPN access and the new BT SMarthub does not have this apart from portforwarding to a server which I dont want to do. Has anyone replaced the BT hub with another modem (TP-link, Draytek etc) which has native VPN in the firmware? If so, can the ...
Hi,A charity I help has just been given a BT Business Smart Hub 2 with hybrid 4G connect box, designed to help keep broadband service reliable despite the trees that keep disconnecting the telephone line.Unfortunately I don't seem able to configure i...
DOWN A CLASSIC BT INFINITY WORMHOLE OF STRANGE UNNAVIGABLE PROCEDURALS - I HAD A NEW BUSINESS LINE INSTALLED 3 WEEKS AGO IT HAS STILL NOT BEEN ACTIVATED - WORSE STILL BT HAVE CUT OFF MY DOMESTIC BROADBAND INSTEAD! APPARENTLY THIS WAS DUE TO A DESIST...
I am stuck in a CLASSIC BT INFINITY LOOP OF FRUSTRATION. I had a new business line installed at my property and was issued a new telephone number. When I called in TO ACTIVATE it, I naturally called using my domestic landline, I now realise this was...
Is there a solution to use BT’s 4G assured dongle directly with the Draytek router (without using BT Hub)? We tried everything but can’t get connection to the network.
There are two reasons for buying static IP addresses: 1. (The obvious one) - so you can provide a way for users outside your network to access your services. 2. So the users inside your network can access services on external machines in the cloud, w...
HiI am waiting for FF900 to be connected to our premises - BT have sent all the bits and pieces including a Business Smart Hub 2. At the moment we are using a Smart Hub Type A, which connects to 6 Ethernet connected whole home discs (white) since I h...
Tried 2 different all new routers even so called all singing hub 2 , none of them will sync , Open reach have washed there hands of the fault saying nothing further they can do , no line fault , full signal to the socket , equipment tested and works,...
It is a long time since I have used Outlook Express but now I don't appear to be able to do anything. I have .dbx extension file and i cannot open it cause of the following messager: Error: Possible causes are: Low disk space. Low memory. Any suggest...
