MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
One thing I have found to redirect every emails from btconnect to outlook.com or gmail.com or yahoo.com or to some other descent email providers is to disable the Junk folder so that nothing goes in there and also to remove all filters you might have...
BT has restricted users from using IMAP access to their BTConnect email account so can somebody tell me how do you manage to download messages that goes into other folders such as Junk folder or some filtered folders? Why did BT do this? Is there any...
I joined BT > 20 years ago and was given a btconnect.com email account. We moved house and the broadband speed in the rural area was poor ( 2Mbps down 0.3 Mbps up). BT offered under the USO to assist with the provision of a 4G aerial and moved me to ...
Under Managed Services, Manage email accounts, the option to change password for mailboxes (aside from admin) has been removed (new fisher price version website). A colleague has changed their password and forgotten what it is. Whereas I would normal...
Hello All, Can any BT employees help me with this please. We're looking to move our broadband away from BT but have a BT Connect email address. We're happy to pay to retain the email address and have been reading up about premium mail. Every time I h...
My BTConnect email has been hacked and I am now receiving 100s of messages:"Your message couldn't be delivered because you weren't recognized as a valid sender. The most common reason for this is that your email address is suspected of sending spam a...
I am having serious spam attacks. I've had over 17,000 emails in the last 2 days. I've blocked them so they now go to Junk (which I have to then delete) but also they all also go into Sent items. They do not show on my email client (Outlook) or ...
I have had BTCONNECT email for c.20 years, which at the time allowed upto 10 additional emails to be addedI need to change the password as i am having issues with Outlook but now cannot locate where i can do this - i keep being redirected to my BT a...
Hello, I have a btconnect.com email address. Yesterday, I received thousands of error emails:Your message couldn't be delivered because you weren't recognized as a valid sender. The most common reason for this is that your email address is suspected...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
