MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
Last week, I had an Outlook update and ever since then I can no longer access my btconnect email account. I have tried resetting the password but I just keep going round in a loop ending up where I started.Seemingly BT no longer support btconnect e...
I want to change the name on my Outlook account. It is not the name I want displayed to the recipients of my emails. Trying to edit the Outlook account name says can't do, ask IT Department or administrator. I am the IT Department and I can't see how...
I've set up an OWL account in Thunderbird so I can read, send and store my BT emails locally. It is working. In the Thunderbird account settings, I set the default identity to be my btclick account, to be shown as sender, (this maps to my btconnect w...
HI, like everyone else I have just been migrated off of Outlook desktop (I was using Outlook 2021 through MS Office 2021) to Outlook web app. I get that PoP email is old fashioned but I don't get why my BTConnect emails can't be configured in Outlook...
I had a @btconnect.com email address. The company closed. BT were informed. The email server was closed. Everything was ended contractually SEVEN YEARS AGO. I am STILL getting spam emails forwarded to my new email address. I have reported these numer...
Hi, So long story short I have an e-mail address which is alexir@btconnect.com. This week I have had issues with failing to connect to it via outlook but with no issues logging in via the normal office365 portal. I decided to do a password change any...
OkSo bad enough I have to use a web browser to access my main @btconnect.com emails now but BT have gone and 'lost' three other email addresses I use. I get an... err: Microsoft.Exchange.Services.Core.Types.ErrorNonExistentMailboxException if I try a...
Being a bit of a technophobe i dont understand what i need to do to keep my btconnect accounts running. I'm not the primary user so cant make any changes.Is there a BT administrator who can help me please?
I have always kept my emails on my laptop, both inbox and sent (using Thunderbird). With POP ending, how can I still store emails on my laptop? What's the best way to download from webmail (both inbox and sent)?
I have used a btclick.com email address since BT first introduced email. Laterly this has mapped to a btconnect.com account. Currently such emails appear in outlook.office.com for my btconnect a/c. When POP ends for btconnect will people still be ...
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