MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
Hi, At the company I work for all of our domains e-mails are being blocked to btinternet.com addresses. This didn't used to happen and only has seemed to start occuring in the last couple of weeks. What can be done to resolve this?All of our SPF deta...
I have a small number of active btconnect.com email addresses.They were assigned to a Business account (about 15 years ago) that account ceased at least 10 years ago, since I have been accessing via my domestic broadband …. Though the accounts have...
HelloMy BT business broadband will be cancelled by my employer soon, however I wish to retain the use of my @btconnect.com email address and account. Once cancelled will my @btconnect.com accounts be closed down or can can I continue accessing the ac...
Hi CommunityI have been searching for over 2 days for an answer to this issue. Unfortunately I've been bounced around all of BT. In essence my calendar abnd conatcts won't sync with my iPhone but my mail account does. I have followed the procedure of...
BT managers please can you confirm the process for retaining a BT connect email address when you cancel your BT Business account. I've called your call centre 5 times and 3 of 5 say you can retain it, 2 of 5 say you cant. Thanks Patrick
Hi All, I have had a huge database error recently. The database (.edb) was dismounted and it was suffering from "dirty shutdown"I was able to fix it using "eseutil /p" but i read that after a faliure like that it is highly recommended to create a to...
I am using OE 6.0. Today when I opened my OE, my emails in inbox were gone. Inbox.dbx still shows its size 0.99Gb. I have tried a solution of copying all of my emails folder to some other location and then renaming my inbox.dbx to inbox.dbx.old and i...
I'm getting the following error when attempting to receive email. Unable to connect to server. (Account 'something', POP3 Server 'yourdomain.com', Error number 0x800ccc0e)who knows how to stop it??
I have got an email account such as: something (at) btconnect.com Everything was working up to now using the Microsoft portal: outlook.office365.com. However, today I can't login at all. So I wondered what has changed. I know my password is correct...
Hi, this is my first time using this site. regarding web hosting, has any one else been mis-sold this 'service'? i only recently found out that i have been charged for this since 2010 ! i did not even know what this was until i googled, turns out i h...
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