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Helpful Hints Before you Post...

Hi all,   Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them:   1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...

DaveA by BT Partner
  • 18974 Views
  • 0 replies
  • 1 kudos

Having issues with your BT Broadband?

If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...

Bad Sender 550 Error Message

If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection.   Steps to ta...

Lancelot by BT Employee
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  • 2 kudos

Not Authorized to View This Page [CFN #0004]

If you receive this error message when trying to view your web site, it can mean one of several factors.   1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...

Lancelot by BT Employee
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Download the latest BT Access Manager

Hi All   We have recently received a few queries on how to download and install the latest version of BT Access Manager.   Please visit the Help and Support pages of BT.com which shows instructions on how to complete this.   How do I download the lat...

Sparkle by Member
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Take a look at our Cloud-based VoIP phone systems

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's;   - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...

osullipm by Administrator
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  • 1 replies
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Android E-mail Set Up: A 10 step, or less, guide (With Screenshots)

Hi Guys   Microsoft have just future proofed the 365 product to work with IPv6 technology.  Because of this there are a new set of email servers that we are introducing.   Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...

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Burkem5 by Guru
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Setting Up Office 365 on various Mail Clients and general Settings

The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...

wbasker by Member
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Resolved! Iphone/Ipad setup with screen shots

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more stra...

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Burkem5 by Guru
  • 34862 Views
  • 1 replies
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Problem with your phone line?

Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.

markp by Grand Guru
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Register.com

I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.

buiz1 by Member
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  • 8 replies
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Guides for the BT Hosting Package

Please find below some useful guides for the BT Web Hosting Package   BT Eshop User Guides   PMYADMIN User Guide   FTP Manager User Guide   Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...

wbasker by Member
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  • 0 replies
  • 1 kudos

Domain Renewal Scams

Hi All,   We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached).   A quick Google search will show many posts relating to the Domain Renewal Group.   BT d...

Ian1974 by Moderator
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  • 3 replies
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MAC codes no longer required

From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider.   You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...

osullipm by Administrator
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  • 0 replies
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Problem with your broadband?

Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...

markp by Grand Guru
  • 16341 Views
  • 0 replies
  • 1 kudos

BT Fibre/Infinity - Guide to using your own router

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...

MiloBT by Power User
  • 282208 Views
  • 62 replies
  • 3 kudos

Save money on your BT Business bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?   Then it's time to stop!   Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.  

AnitaM by Administrator
  • 12622 Views
  • 2 replies
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Want to save money on your bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?    Then it's time to stop!    Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.

AnitaM by Administrator
  • 8033 Views
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Stuff you need to know before posting...

Hi all,   I'd like everyone to read this before they post:   http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1   As of now I will be taking these very seriously, and will be deleting and banning as appropriate.   And so that you are a...

DaveA by BT Partner
  • 11712 Views
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  • 1 kudos

Getting the best out of your Community Forum…

This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers.   As an ac...

AnitaM by Administrator
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Save money with our new calling plan

BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month.   If that's not enough, you can also add;   The BT Business Call Essentials UK Unlimited call package which gives you unlim...

osullipm by Administrator
  • 12541 Views
  • 3 replies
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Dynamic DNS

Hi allLooking for a way to do dynamic dns.. but where I have an html page with my list of computers and it updates that page with the new IP's.. either from router or a computer. Is php a good way to do this? If not what would be better? and some gui...

orthohin by Grand Master
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BT Business broadband and BT Sport

Sorry if this is in the wrong place, but the BT Sport package states that if you have BT Broadband, then the subscription for the first year of BT Sport is free.  When I try and sign up, it seems to think that being a  BT Business customer doesn't fu...

dhalijet by Member
  • 38227 Views
  • 57 replies
  • 0 kudos

left/right:visible; top/bottom:hidden overflow

hi,Maybe the title says enough, but this is my problemI've got an <iframe> on my page with some information: some pictures from calenders with a few buttons, which are a little bit wider than my <iframe>. The page is centered on the pictures, so the ...

Bt openzone - cannot connect!!!

I cannot connect to bt openzone. I have the business broadband package and regularly use the bt openzone when working remotely but today I cannot even get the login page up and no one seems to be able to tell me why! I have lost business and money to...

Mcavoy1 by Member
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  • 2 replies
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Small business service connects but not other workstations

Firstly, I am a serious novice with anything IT based so pleased bear with me and my limited knowledge. My BT Business Infinity Hub was installed yesterday and I connected directly to this using my laptop with no problems.  Today, I've set up my smal...

nickyf by Member
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  • 2 replies
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Reliably settiong up port forwarding on the BT Business Hub 3

Hi, I've been searching extensively for an answer to this problem for some time to no avail, so I thought I'd see if anyone on these forums has run into this problem. We cussently have one public static IP in the office, assigned to the router. I hav...

Gaffen by Member
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  • 2 replies
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Primary Domain Name Change

Hello, Hopefully someone can help me out here! I purchased advanced hosting and at the time choose a primary domain name for this hosting package. My question is can I change the primary domain name? Thanks in advance for any replys Regards Neil

Office 365 options

We have several licences for Office 365 Small Business via BT.   This was OK in the past as we used to buy the CD versions of the full desktop office applications for each PC (The office web apps are a total waste of time in my opinion)  They were qu...

tom41 by Member
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  • 5 replies
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Resolved! Hub 4

 A question for the site moderators: Will the Hub 4 be availabe in a business variant?    It has advantages over the old and in my opinion inferior Hub 3 which replaced the excellent 2wire2700/01.      

MHC by Guru
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  • 3 replies
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Sender address rejected: "invalid" TLD in MX record

Reporting-MTA: dns;bigfish.comReceived-From-MTA: dns;mail191-db8-R.bigfish.comArrival-Date: Tue, 19 Mar 2013 10:30:03 +0000Final-Recipient: rfc822;name@companyname.co.uk  (changed email to protect email)Action: failedStatus: 5.7.1Diagnostic-Code: smt...