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Helpful Hints Before you Post...

Hi all,   Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them:   1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...

DaveA by BT Partner
  • 17985 Views
  • 0 replies
  • 1 kudos

Having issues with your BT Broadband?

If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...

Bad Sender 550 Error Message

If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection.   Steps to ta...

Lancelot by BT Employee
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  • 2 kudos

Not Authorized to View This Page [CFN #0004]

If you receive this error message when trying to view your web site, it can mean one of several factors.   1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...

Lancelot by BT Employee
  • 8890 Views
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Download the latest BT Access Manager

Hi All   We have recently received a few queries on how to download and install the latest version of BT Access Manager.   Please visit the Help and Support pages of BT.com which shows instructions on how to complete this.   How do I download the lat...

Sparkle by Member
  • 20754 Views
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Take a look at our Cloud-based VoIP phone systems

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's;   - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...

osullipm by Administrator
  • 9541 Views
  • 1 replies
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Android E-mail Set Up: A 10 step, or less, guide (With Screenshots)

Hi Guys   Microsoft have just future proofed the 365 product to work with IPv6 technology.  Because of this there are a new set of email servers that we are introducing.   Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...

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Burkem5 by Guru
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Setting Up Office 365 on various Mail Clients and general Settings

The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...

wbasker by Member
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Resolved! Iphone/Ipad setup with screen shots

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more stra...

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Burkem5 by Guru
  • 34002 Views
  • 1 replies
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Problem with your phone line?

Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.

markp by Grand Guru
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Register.com

I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.

buiz1 by Member
  • 25387 Views
  • 8 replies
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Guides for the BT Hosting Package

Please find below some useful guides for the BT Web Hosting Package   BT Eshop User Guides   PMYADMIN User Guide   FTP Manager User Guide   Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...

wbasker by Member
  • 10818 Views
  • 0 replies
  • 1 kudos

Domain Renewal Scams

Hi All,   We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached).   A quick Google search will show many posts relating to the Domain Renewal Group.   BT d...

Ian1974 by Moderator
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  • 3 replies
  • 3 kudos

MAC codes no longer required

From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider.   You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...

osullipm by Administrator
  • 8736 Views
  • 0 replies
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Problem with your broadband?

Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...

markp by Grand Guru
  • 16006 Views
  • 0 replies
  • 1 kudos

BT Fibre/Infinity - Guide to using your own router

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...

MiloBT by Power User
  • 275210 Views
  • 62 replies
  • 3 kudos

Save money on your BT Business bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?   Then it's time to stop!   Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.  

AnitaM by Administrator
  • 12009 Views
  • 2 replies
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Want to save money on your bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?    Then it's time to stop!    Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.

AnitaM by Administrator
  • 7698 Views
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Stuff you need to know before posting...

Hi all,   I'd like everyone to read this before they post:   http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1   As of now I will be taking these very seriously, and will be deleting and banning as appropriate.   And so that you are a...

DaveA by BT Partner
  • 11367 Views
  • 0 replies
  • 1 kudos

Getting the best out of your Community Forum…

This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers.   As an ac...

AnitaM by Administrator
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Save money with our new calling plan

BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month.   If that's not enough, you can also add;   The BT Business Call Essentials UK Unlimited call package which gives you unlim...

osullipm by Administrator
  • 11959 Views
  • 3 replies
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microsoft 365 problems

JUST WONDERED IF ANYBODY ELSE IS HAVING PROBLEMS WITH THE NEW MICROSOFT 365 AND LIKE ME USING EUDORA WHICH I HAVE USED FOR YEARS WITH NO PROBLEMS I UNDERSTAND BT ARE WAITING FOR MICROSOFT TO SORT OUT THE GLITCH OR IS THAT BT PASSING THE BUCK ILL GO F...

k11gmh by Member
  • 7436 Views
  • 2 replies
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EasySiteWizard Pro - pages jump sideways in preview

Hi, please will you help me? I have created pages and have a products table with each product name having a hyper link to the relevant page. The problem is when I click on the link it goes to the page but the page jumps sideways across the screen. Al...

Magelo by Member
  • 7001 Views
  • 2 replies
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Business Broadband & BT Vision

I use BT Business broadband but may have to change because I am told that I can only have BT Vision if I use BT Residential broadband - is this right? It seems mad that BT would prefer me to pay Sky than add their product to my package.

Young by Member
  • 8858 Views
  • 4 replies
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How to import my site into Frontpage

I have created a site using Easysite pro. There are very few options with Easysite. I am thinking of starting to use Frontpage, does this have more options and if I install it will i lose my current site? Thanks

martin86 by Master User
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  • 2 replies
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Faulty line still......

Good Afternoon, I wonder if anyone can take some time to look into my problem I have had for 8 weeks now, please read for an interesting story. I have a featureline system with 3 lines and have recently developed a crackle on line 1 in which I contac...

BT Analyst will not install - looking for BTBA.msi file

I have been trying to install BT Analyst on one of my colleagues machines.  I run the installer as an Administrator but halfway through the installation it looks for a BTBA.msi file - if I point it to the file included with the installation it just g...

Blackberry Playbook Email

After searching for days and also contacting blackerry, i have managed myself to get btconnect email working on my playbook, these are the settings for both the old pop3 and new pop.outlook settings (offive 365) Old:- Description: what ever you want ...

Caller display issue with BT Decor 2200

We have installed a small pabx system to cover our two offices, they are next door to each other so are connected with a few metres of wiring.We purchased a BT Decor 2500, this is working fine, our existing cordless handsets are working fine, our new...

Twoofus by Member
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Moving Location - but not far, it can't be difficult can it?

I am a location manager for a small firm, we are doing quite well so we needed to expand. We found some premises in the same building that we are in, all we needed was to take our broadband and our phone line and number with us. We explained the situ...

duncw by Member
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  • 1 replies
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ProblemsNew 365 settings with iPhone email

Hi there I cannot set up my email to read and send emails since the 365 upgrade.  I have trawled through the messageboard and tried various things.  I am not concerned about settings related to outlook as these appear to not aid in any way regarding ...