How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
I was out of contract with BT broadband and telephone. I then was upgraded to full fibre from FTTC and my copper phone lines going over it voip. I was sent a 24 month contract to sign and assured all will run smoothly and my old system would not be s...
I've noticed with my BT wifi disc repeater, I get half the speeds of my router, meant to be getting over 500mbps but am only getting around 180-200 mbps from the disc, probably because the walls in my house are very thick, despite it being quite a sm...
Hi everyone. I am new around here so please go easy on me. I’m really in need of some help, im not sure if i am in the right place. At our busy franchised chicken shop we recently switch our broadband from plusnet business to bt business. We have ftt...
Hi all, I have recently had full fibre installed (Today) and was given the new Smarthub3 for business. So I can see the option to enable bridge mode but they Yes / No button is greyed out and I a not able to toggle it to yes. I have tried factory re...
If your smaller customers have these, be prepared.What a piece of crap.Just come back from my side job at a restaurant. Their ADSL connection went down today, won't be fixed till Monday for $reasons.The not so smart hub's local DNS does not work when...
Hoping to get some assistance as BT are moving our landline over to digital voice rather then the old copper lines we are currently on. This is a problem for me as I'm running my own UDM for the network, along with multiple AP's, Vlans ect.I know for...
I have the bt hub6 and used to be fine, until they made this halo 3 and fell as if they have slowed down my wifi, to the point that it becomes unbearable, however when we complained, the wifi went faster, but has slowed down now to its slow state bef...
The new BT Business Smart Hub 3 we installed keeps enabling DHCP every time a firmware update is installed. This is interfering with our Windows Server 2019 DHCP settings. Yes turning the BT Smart Hub 3 DHCP off works but everyone has to restart thei...
Re: Digital Voice adapter won't pair with my HubI have the same problem and still have this problem.My migration to BT Digital Voice (DV) relies on being able to serve a set of engineering building and a station gift shop at a heritage railway. I...
BT have disconnected our business broadband without consent or notice. The last month has been dreadful with BT. We got in contact to resolve an intermittent internet issue which wesubsequently resolved ourselves. The agent told us (before we resolv...
