How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Short version: Please confirm whether or not the BT Business Smart Hub 3 has socket on the back for connecting analogue telephones. Long version. We run a small shop and have previously been using Plusnet Business. This is closing, and we have been a...
Hi folks,I'm trying to replace my BT smart hub as its coverage is pretty patchy in my house. I heard good things about the RT-AC86U but since it's a router I need a modem and looking around the combined price is making it look like I should just bite...
I had a speed issue with my G.fast installation recently, it dropped from 150 to 86 down, so I faulted it. When the OpenReach chap saw my Hub 6 and modem he exclaimed "I have never seen G.fast work on anything other than a Smart Hub. You should ask...
I am trying to get a BT engineer sent out to a property on our corporate account, i have been round and round in circles trying to arrange this and just get passed from pillar to post to try and get this sorted. Reported the fault online, and everyt...
Hi, hopefully there are some BT Disc users here.Just moved to BT and setup the Hub2 with fast 500MB speed.Change the Network Name and Password to the old supplier one (my own geeky name) so easier to migrate family and devices to it. No issues hereI ...
I currently have a BT business contract with a bt landline and copper wire connection. I was advised that I could now switch to new BT business contract with fibre broadband and no landline. If I do make the switch, will I still be able to keep my bt...
GETTING blazing speeds, so seems to be 140-150, but noticed something odd, on my PC, I never reach 100, it's normally around 90, some reason it's limiting me to 100, but I don't even reach that, where wireless gets me 130-140, crazy. not even in the ...
I am moving into a new house with a 1 year contract with a few more people. Since I'm only staying at the place for a year, broadband plans are pretty limited. I basically limited it down to 2 choices, cuckoo (80mb) and BT (63-70mb). I initially want...
Prior to renewing our BT broadband contract I explained we would be moving premises over the coming year and were told bt BTBusiness this would be no problem. When we moved office, we needed to increase the size of the broadband to accommodate and a ...
Please can someone help in regard to BT Business Billing through BT Home Counties. I have raised two complaints having been waiting 9 months for an upgraded service for my business broadband.I have been subjected to cancellations of service having be...
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