Hi all, Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them: 1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...
If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection. Steps to ta...
If you receive this error message when trying to view your web site, it can mean one of several factors. 1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...
Hi All We have recently received a few queries on how to download and install the latest version of BT Access Manager. Please visit the Help and Support pages of BT.com which shows instructions on how to complete this. How do I download the lat...
BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's; - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Hi Guys Microsoft have just future proofed the 365 product to work with IPv6 technology. Because of this there are a new set of email servers that we are introducing. Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...
The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...
Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk, I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots. Hopefully this guide will be a bit more stra...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.
I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.
Please find below some useful guides for the BT Web Hosting Package BT Eshop User Guides PMYADMIN User Guide FTP Manager User Guide Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...
Hi All, We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached). A quick Google search will show many posts relating to the Domain Renewal Group. BT d...
From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider. You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...
Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...
I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...
Are you still paying a payment processing fee? Being charged for a paper bill? Then it's time to stop! Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Are you still paying a payment processing fee? Being charged for a paper bill? Then it's time to stop! Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.
Hi all, I'd like everyone to read this before they post: http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1 As of now I will be taking these very seriously, and will be deleting and banning as appropriate. And so that you are a...
This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers. As an ac...
BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month. If that's not enough, you can also add; The BT Business Call Essentials UK Unlimited call package which gives you unlim...
How a company can get something so wrong is just beyond me. We're a small mail order business, taking our orders from eBay, our website and over the phone. Can you guess what's coming next ? We have had a BT line and Broadband at our premised for nea...
Hello .. I have 4 domain names registered with BT. I was given the www.bt,com/domains/admin to manage those domain names. Lately I have issues with the doman names and I just recently found out that that they are now maintained by register.com. I ha...
I am having serious problems on my mail forwarding on a number of domains i have through btdomainsaccount.com. I have been getting a messaeg that they are unable to forward to my btinternet account. Domains team reckon that it is not their problem so...
I have always used Matts Formmail (which was originally BT Supplied but now seems to be no longer supported). I have been having intermittent problems with this and it now appears to have stopped working completely. It was a very old version and I wa...
set up my business and work from home a lot -1 - Would it be possible to convert my residential phone line to a BT BUSINESS one2 - cancelling my existing residential broadband/ line rental with Virgin and moving to BT - any recommendations on the bes...
Hello Can someone from BT help me please.I live in the EH37 5RJ area, the exchange has been upgraded to provide ADSL2. I have a business account. BT Sales telss me ADSL2 is not available to me. They suggested to get a second line and get broadband on...
Hi, My page load times have been slower recently, and I now see if I do a "view source" on any page loaded into the browser that Hostopia (I assume BT still has our pages with them) that there is code that I do not want being added to every page, and...
So I can't send out e-mail using my BT Connect e-mail address via Outlook 2013 and Windows 10. This come off the back of getting a "mail relay denied" error which we're still waiting for a reply on from vas.dundee@bt.com. Phones BT support (again) an...
I have uploaded links to powerpoint presentations on a website. Some links are to pptx files and others are to ppt files. 2 problems: The links won't allow me to open the files in the IE browser but require me to save them. I want them to open from t...
I am having a terrible day dealing with BT Business. My company originally had a BT Residential Broadband service. After speaking with BT we were advised to move to BT Business as we would get better support and potentially a faster broadband servi...
